Tech Support Specialist
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Key Responsibilities
Troubleshoot technology issues in classrooms and events Manage tasks related to hardware and software support Maintain classroom technology including cameras and displays Respond to user support requests in a timely manner Track and manage technical documentation and support tickets
Requirements:
Proven experience in technical support environments Excellent problem-solving abilities and communication Knowledge of Windows operating systems and educational software Proficiency in providing customer-focused technology support Capacity to handle urgent user queries effectively Support the transformative mission of MaKami College by ensuring seamless technology operations in all academic settings.
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