Bilingual Account Manager

17 hours ago

Ottawa ON Canada Hilti North America Full time
Job reference: 32564

Bilingual Account Manager

Ottawa

What's the role?

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You'll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.

Who is Hilti?

Hilti is making construction better by fulfilling our customers' promise as being the best partner for productivity, safety, and sustainability. We challenge norms to bring innovative, top-of-line solutions to the global construction industry, and beyond. Hilti is where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

Building relationships - you'll meet with customers at a moment's notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships
Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory
Be a Hilti Champion - you'll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace
Tracking your progress - you'll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role

Hilti North America has been consecutively recognized in Selling Power's Top 50 Companies to Sell For in the last 18 years, coming in at #6 in 2023.

What do we offer?

In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement and student loan assistance, RRSP matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.

Why should you apply?

We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It's why we haven't gone through any waves of layoffs - even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It's why most of our account managers come from a non-construction background.
Success at Hilti comes down to teamwork and ability - the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.
This job is #LI-Hybrid, meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location

What you need is:
  • High School Diploma or GED required
  • At least three years of outside sales experience - preferably in an environment with set targets
  • Hands-on attitude - you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments
  • Maintain a valid full Canadian driver's license (either a class 5 or G class, pending the province of residence) - we'll provide you with a company car, be sure you're ready to drive
  • Excellent time and territory management skills
  • Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time
  • Work a flexible and varied schedule
  • Bilingual in French & English
  • Participate in the international business travel, to the United States for your initial training. Please note that any travel visa requirements will be your responsibility to obtain and need to be in hand before applying
Working Conditions:

Meetings, driving company vehicle to make sales calls at customer's office, and making jobsite visits will be expected. Occasional overnight travel may be required.

Adverse Working Conditions:

Job requires walking on construction sites and uneven surfaces, and may include climbing scaffolding, ladders, and stairs during all seasons of the year

Construction jobsites may also expose Account Managers to excessively loud noises; ear protection is strongly encouraged and may be required on some jobsites

Safety Equipment Required:

Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti, Canadian Occupational Health and Safety Regulations (COHSR), and General Contractors

Physical Requirements:

Must be able to walk on construction projects, climb ladders and scaffolding, and able to lift and carry as much as 65 pounds

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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