Lottery & Gaming Officer

The Royal Alexandra Hospital Foundation is seeking a strategic, detail oriented, and results driven Lottery and Gaming Officer to join our team. This is a new role and is central to advancing the Foundation’s charitable gaming portfolio, driving revenue growth, strengthening partnerships, and ensuring operational excellence across all lottery and gaming initiatives that support health care in Alberta. Reporting to the Director, Lottery & Gaming (temporarily to the VP, Operations), the Lottery and Gaming Officer plays a hands on role in executing gaming strategy, overseeing lottery operations, and supporting the ongoing success of the WinWin Staff Lottery, Split the Pot Lottery, and Full House Lottery. Working at the intersection of operations, marketing, partnerships, and compliance, this role requires strong project management skills, analytical thinking, and the ability to collaborate across internal and external stakeholders. To learn more about the Foundation and the causes we support, please visit royalalex.org. Why Work with Us? Play a meaningful role in advancing health care for Albertans through innovative charitable gaming programs. Work in a collaborative, values-driven culture rooted in Excellence, Innovation, Integrity, Respect, Strong Relationships, and Stewardship. Join an organization recognized as one of Alberta’s Top Employers for multiple consecutive years. Benefit from a competitive salary and comprehensive benefits package. Gain opportunities for professional growth in gaming operations, marketing, analytics, and partnership management. Be part of a passionate, high-performing team that values accountability, creativity, and impact. Key Accountabilities Lottery & Gaming Operations Ensure all charitable gaming initiatives are fully compliant with AGLC regulations, including preparation, compilation, and submission of all required documentation. Lead the development and management of timelines and budgets for all lottery and gaming initiatives, providing full project oversight from launch to close. Provide strong project management leadership by monitoring progress, mitigating risks, and ensuring deliverables are met on time and within scope. Coordinate with internal stakeholders, lottery managers, and external partners to align objectives, resolve issues, and maintain clear reporting structures. Collaborate closely with the University Hospital Foundation as the partner of the Full House Lottery to ensure a unified operational approach. Build and maintain strong relationships with hospital foundations, health trusts, lottery partners, vendors, and consultants across Alberta. Provide vendor management oversight to ensure efficient, effective, and high-quality gaming operations. Oversee lottery draw reconciliation processes and attend lottery draws and related events (including holidays, as required). Work with the Foundation’s finance team to ensure accurate and timely execution of all winner processes. Develop and deliver regular reporting on lottery financial performance and operational outcomes. Marketing & Communications Provide operational oversight for the development and execution of lottery marketing initiatives in collaboration with internal and external media, marketing, and communications teams. Coordinate cross-functional efforts to integrate the Foundation’s brand, impact, and causes into all gaming-related marketing materials. Serve as a media spokesperson for lottery programs, supporting public relations efforts as required. Review and guide marketing content to ensure accuracy, brand alignment, and regulatory compliance. Oversee copy editing and proofreading processes to maintain consistent, high-quality messaging. Collaborate on social media campaigns and public communications aligned with lottery objectives and audience needs. Manage multi-channel communications projects from concept through execution, aligning teams, timelines, and deliverables. Program Development Support and expand provincial gaming partnerships and opportunities. Monitor and analyze key performance indicators, identifying opportunities to improve performance and grow revenue. Work with data analytics teams to analyze sales data, purchaser behavior, donor conversion, and program performance. Provide guidance and best practices across all Foundation gaming ventures, including raffle planning and AGLC applications. Maintain and share knowledge of the charitable gaming environment and industry trends. Casino Management Provide oversight for all Foundation casino activities to ensure continued good standing with AGLC. Coordinate casino applications, registered casino advisors, and required reporting. Support the recruitment and management of casino volunteers in collaboration with Foundation HR staff. Other Responsibilities Participate in Foundation signature events, including post-event evaluation and reporting. Provide flexible support for priority projects and special initiatives as required. Required Knowledge, Experience & Competencies Undergraduate or master’s degree in business or a related field. Minimum 3 years of experience in consumer marketing, data analytics/insights, or business development. Demonstrated experience with charitable gaming activities, AGLC regulations, and compliance requirements in Alberta. Strong analytical skills with the ability to interpret consumer and performance data to inform strategy and improve results. Proven ability to improve business processes and optimize existing ventures. Exceptional relationship management skills, with the ability to build trust and influence diverse stakeholders. Strong organizational skills and attention to detail. Excellent written and verbal communication skills, including copywriting, proofreading, and content review. Strong interpersonal skills and a collaborative, team-oriented approach. High proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams, SharePoint) and experience with Raiser’s Edge. Assets Education in Project Management and experience with multi-phase projects and project management software. Experience with media relations, public speaking, or acting as a spokesperson. Ability to work flexible hours, including evenings and weekends, and travel locally as required. Key Performance Indicators (What Does Success Look Like?) Achievement of established revenue goals and performance metrics. Consistent delivery on quarterly objectives and strategic milestones. Retention and growth of partner health foundations and strong partner satisfaction. Demonstrated understanding of Alberta’s charitable gaming environment and regulatory requirements. How to Apply If this role sounds like the right fit for you, please submit your resume and cover letter through our job posting portal. Commitment to Diversity, Equity, and Inclusion The Royal Alexandra Hospital Foundation is committed to fostering a diverse and inclusive workplace and is proud to be an equal‑opportunity employer. If you require accommodation during the application or interview process, please contact our HR team at hrfoundation@royalalex.org. As a condition of employment, successful candidates will be required to provide a Criminal Record Check. #J-18808-Ljbffr