Senior Technical Support Architect — AI-Driven Escalations

A tech company in Ottawa is searching for a Technical Support Architect. This senior-level role focuses on providing exceptional support for customers and suppliers, managing escalations, and collaborating with engineering and product teams. Candidates should possess a degree in Computer Science and 5-7 years experience with a strong emphasis on technical...

A leading sustainability solutions provider in Ottawa is seeking a Technical Support Architect. This senior-level role involves managing technical escalations, collaborating with Product and Engineering teams, and optimizing AI-driven customer support workflows. Candidates should have a Bachelor’s degree and 5-7 years of experience in technical support,...

A leading sustainability solutions provider in Ottawa is seeking a Technical Support Architect. This senior-level role involves managing technical escalations, collaborating with Product and Engineering teams, and optimizing AI-driven customer support workflows. Candidates should have a Bachelor’s degree and 5-7 years of experience in technical support,...

Hybrid Work Model At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect...

Hybrid Work Model At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect...

Company Description Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive...

Company Description Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive...

Company DescriptionAssent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive...

Company Description Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive...

Company Description Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive...