Guest Services Agent Remote Lodge

6 days ago

Ottawa, ON, Canada Aramark Canada Full-time

Guest services and reservations define this Guest Service Agent role at ARAMARK Remote Workplace Services near Chapleau, Ontario. Work at a remote lodge opening.

This Guest Service Agent supports guest satisfaction during a brand-new lodge opening near Chapleau. Responsibilities include reservations, check-ins, guest information, concerns, and front-office administration. Organization and good time management are essential, alongside customer service and Microsoft Suite skills.

Key Responsibilities:

  • Assist guests with needs and book reservations
  • Manage guest check-ins, check-outs, and registration paperwork
  • Enter registration data into site software and systems
  • Answer calls and manage faxes and emails
  • Maintain a clean entry area and front office

Requirements:

  • Previous guest services experience required
  • Microsoft Suite skills required
  • Excellent customer service skills
  • Verbal and written communication skills
  • Organizational skills, accuracy, and attention to detail

Support guest satisfaction, reservations, and front-office service as an ARAMARK Guest Service Agent near Chapleau.