Lead Business Systems Analyst

Lead Business Systems Analyst at OpenText OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will partner with highly regarded companies, tackle complex issues, and contribute to projects that shape the future of digital transformation. This role reports to the Sr. Director of Revenue Operations and is responsible for managing all variable compensation systems. It is based in Waterloo, Canada. What the Role Offers The responsibilities include ensuring compensation calculations are accurate, implementing variable compensation and incentive plan design systems, processing manual data feed, and managing technical issues in Xactly. A critical success in this role is the ability to provide efficient support to the wider variable compensation teams and to collaborate with other groups across the global OpenText organization, including HR, Finance, and Sales. Your Impact Ensuring all variable compensation systems and processes function seamlessly, including Xactly, SAP data feeds, and BI warehouse integrations. Collaborating with IT teams and third‑party vendors to maintain system integrity and resolve technical issues promptly. Managing automated commission calculations and overseeing accurate execution of monthly cycles. Implementing changes to commission and incentive plan designs in alignment with business objectives. Owning and maintaining variable compensation plan document templates in partnership with HR. Validating monthly commission data to ensure accuracy and prevent errors, system failures, or duplicate records. Overseeing manual data feed uploads and ensuring timely, accurate processing within compensation systems. Partnering with Corporate IT, SFDC, and SAP technical teams to confirm system flows and integrations operate correctly. Interpreting commission and incentive plan provisions to guarantee proper implementation and compliance. Driving system testing, UAT, and validation plans for upstream changes in partnership with IT. Identifying and implementing innovative, efficient solutions, including evaluating new technologies or systems. What You Need To Succeed Bachelor’s Degree or equivalent experience in Business Administration, Financial Analysis, Computer Science, IT, or a related technical field. 5+ years of experience in business analysis, financial analysis, and/or metrics and reporting. Strong analytical skills with the ability to diagnose problems, design solutions, and manage complex data sets. Demonstrated ability to collaborate cross‑functionally and influence senior stakeholders. Previous experience in sales compensation strongly preferred. Expertise with Xactly or similar compensation platforms is an asset. Compensation We offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. Salary range: $92,300 - $138,500. Actual salary may vary based on education, experience, skills, location, and internal equity. Equal Employment Opportunity Statement OpenText's commitment to diversity and inclusion surpasses legal requirements. We promote a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. #J-18808-Ljbffr