Current jobs related to Customer Success Associate - Ottawa - Caddie AI

  • Customer Success Associate

    1 day ago

    Ottawa, Ontario, Canada Trellis Full time

    Customer Success AssociateLocation: Ottawa, ONCompany: Trellis )About TrellisTrellis is an AI-driven agentic commerce platform that helps brands and agencies grow profitably on Amazon, Walmart, and other marketplaces. We use advanced automation and intelligent agents to optimize advertising, pricing, and promotions — transforming how e-commerce businesses...

  • Customer Success Associate

    4 weeks ago

    Ottawa, Canada Caddie AI Full time

    Caddie is hiring on behalf of a fast-growing sports technology startup based in Ottawa, Canada. We're looking for a Customer Success Associate who is passionate about sports and thrives in high-pressure environments. Our client is a rapidly scaling startup in the sports coaching software space, known for building intuitive, high-impact tools that help...

  • Customer Success Associate

    1 day ago

    Ottawa, Ontario, Canada Caddie AI Full time

    Caddie is hiring on behalf of a fast-growing sports technology startup based in Ottawa, Canada.We're looking for aCustomer Success Associatewho is passionate about sports and thrives in high-pressure environments. Our client is a rapidly scaling startup in the sports coaching software space, known for building intuitive, high-impact tools that help coaches...

  • Customer Success Manager

    4 weeks ago

    Ottawa, Canada Barracuda Networks Inc. Full time

    Overview Job ID 26-445(2) Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed...

  • Customer Success Manager

    1 day ago

    Ottawa, Canada Barracuda Full time

    Job ID 26-445(2)Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service...

  • Customer Success Manager

    1 day ago

    Ottawa, Ontario, Canada Barracuda Full time

    Job ID Come join our passionate team Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers...

  • Customer Success Manager

    1 day ago

    Ottawa, Ontario, Canada Barracuda Networks Inc. Full time $63,000 - $83,000

    Job ID Come join our passionate team Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers...

  • Customer Support Associate

    1 week ago

    Ottawa, Canada BMG Partners Full time

    Here at BMG Partners, we are seeking a driven and adaptable Customer Support Associate to join our fast-paced team and play a vital role in our continued sales success. As a leading name in the telecommunications industry, we are recognized for our steadfast commitment to excellence and forward-thinking business strategies. Our company is dedicated to...

  • Customer Success

    1 day ago

    Ottawa, Ontario, Canada Epiphan Video Full time

    We are looking for aCustomer Success & Support Specialistto join our Customer Success team. This is a role suited to someone who already has hands-on experience supporting customers in a technical environment and is ready to take on more ownership, complexity, and customer-facing responsibility.Keys to success in this role will be curiosity, patience,...

  • Client Success Associate

    7 days ago

    Ottawa, Canada Optimize Health Full time

    **Who we are**: At Optimize Health, we believe that it's time to rethink brick-and-mortar-only healthcare visits. With our powerful combination of the leading platform technology, patient-friendly devices, and trusted support, we are pioneering how medical groups use technology and real-time data to treat patients' health outside the practice walls. As the...

Customer Success Associate

1 day ago

Ottawa, Canada Caddie AI Full time

Caddie is hiring on behalf of a fast-growing sports technology startup based in Ottawa, Canada. We’re looking for a Customer Success Associate who is passionate about sports and thrives in high-pressure environments. Our client is a rapidly scaling startup in the sports coaching software space, known for building intuitive, high-impact tools that help coaches and teams perform at their best. This role is ideal for someone who loves solving problems, supporting customers in real time, and being a reliable presence when it matters most. The Role You’ll be part of a Customer Success and Support team whose mission is simple: be available and solve problems for customers exactly when they need support, especially during live seasons and game days. Your responsibilities will include: Supporting customer onboarding and ensuring new teams are set up for success Managing customer renewals during the off-season Providing in-season and game-day support, including phone, email, and chat Being available for live support on Thursday and Friday evenings, and Saturdays during football season Acting as a product expert to ensure customers can operate the platform smoothly during high-stakes moments You’ll work closely with coaches and team staff to ensure they are fully prepared and confident using the software during games. Eligibility to travel within Canada and the United States is required for this role. What We’re Looking For Comfort working in a fast-paced, startup environment Genuine interest in sports and sports technology Strong attention to detail and a positive, solution-oriented mindset Ability to remain calm and effective under pressure Confidence speaking with customers over the phone Strong work ethic and a desire to learn and grow Persistence and a “figure it out” mentality #J-18808-Ljbffr