IT Technician

1 month ago


Gatineau, Canada Prosomo, Inc. Full time

Prosomo’s experts have nearly 75 years of experience and have helped nearly 6000 clients in their careers. We specialize in business strategies and solutions and support companies in several practice areas: marketing, technology, human resources and finance.

We are looking for an IT technician to join our team. Under the supervision of the Technology Department Director, the technician will be responsible for providing remote and on-site technical support to clients.

Join the team Technology

Start date: As soon as possible

Job type: Full time

Salary: According to experience

In a little more detail, you will have to:

Provide technical support, according to the customers different problems;

Ensure the maintenance of computer systems, programs, applications and software;

Document the tasks performed;

Execute various tasks related to the management of the computer network (creation of user accounts, change of passwords, allocation of access and groups, security rules, creation of OU and GPO);

Respect priorities, deadlines and follow-ups

Ensure the operation of the email service, internal applications and the Microsoft network environment (Active Directory, DNS, DHCP);

Manage the backup.

You must have:

Ability to work alone or in a team

Serve customers in a polite and courteous manner

Maintain a positive and professional attitude

Microsoft (Active Directory, DNS, DHCP, Print servers)

Microsoft Office 365

Microsoft Server 2012, 2016 and 2019

Valid driver's license.

Proficiency with Zoho operating system

Technical diploma in computer science or a bachelor's degree in computer science (asset)

Own a vehicle (asset)

Bilingual (French and English) (asset)

What we offer
  • Gym (Fitness Center)
  • Health Program
  • RRSP (Retirement Savings Plan)
  • Flexibility
  • Coffee
  • Work-life balance
  • Continuing education

And many more

Apply Now

Only successful candidates will be contacted for an interview.

CV *

Letter of introduction *

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