Program Director

StarFish Medical Toronto
StarFish Medical - Toronto
139 Mulock Ave.
Ground Floor
Toronto, ON M6N1G9, CAN

As the Program Director, you will step into a unique and pivotal role, leading a multi-million-dollar portfolio of complex medical device development. These projects can potentially revolutionize patient care for diverse, esteemed clients. To be successful in this position, a degree in engineering or physical science and consulting or client-facing experience with over 15 years of managing a similar portfolio of complex medical device development is mandatory. Your ability to effectively lead teams and clients through these challenges is crucial, enabling you to make a significant difference in the field, improving patient care and advancing medical technology.

As the Program Director, you will bring energy, passion, and exceptional skill to help StarFish grow new and existing programs. This role is not just about managing portfolios and programs; it's about delivering value and driving growth. You will serve as the principal Trusted Advisor to a portfolio of StarFish's customers, leading them to successful business outcomes by assessing their needs and leading the StarFish team in developing and delivering compelling solutions that create real business value.

You effectively and consistently build meaningful trust-based relationships with everyone you work with, from customers to technical teams to suppliers. This skill is crucial in crafting a strategic vision and leading competent teams to accomplish this while navigating the inevitable challenges of innovation, new product development and organization-wide initiatives.

Your people leadership abilities will be fully showcased as you manage a team of direct reports and lead others in the organization through influence to grow and deliver a sizable portfolio of StarFish programs. You will have the accountability and authority to staff your team appropriately to meet revenue and profitability targets.

Critical Soft Skills

• You are enthusiastic, communicative and outgoing. Your natural inclination is to explore opportunities and develop contacts, especially when the team needs to do so.
• You are also objective, strategic, and discerning. You love to see all options and judges accurately.
• You are mature in your approach, confident, and excellent at identifying talent, clarifying goals, and delegating effectively.
• You have the drive and courage to overcome obstacles and are hard-driving, albeit with the right balance. You challenge your team, are dynamic, and thrive under pressure, especially when you need to increase the pace and arrive at decisions.

Benefits of working at StarFish Medical

An exciting career working with a genuinely talented and ambitious team, combined with:

• The opportunity to work on groundbreaking technology.
• Award-winning culture with deep-rooted Guiding Principles.
• Profit-sharing program.
• Excellent company-paid benefits package.
• Paid vacation and sick leave, including a "vacation purchase program" to take more time off.
• Monthly All-hands meetings.
• TTC cost-sharing in Toronto.
• Shower facilities for midday runs or biking to work. The Toronto location has a Bike Share station within a 5-minute walk to the Office.
• Free parking on-site or around the premises.

What You'll Be Doing

• Grow the StarFish portfolio by identifying customer needs, matching these with compelling proposals and successfully securing sales.
• Build trust-based relationships with new and existing clients inside your portfolio, leading them to meaningful value-based outcomes.
• Lead, develop, motivate and mentor exceptionally talented program managers, project managers, project analysts and other support staff. This includes critical functions such as recruitment, employee development and overall team resource management.
• Once underway, steer programs through the entire lifecycle, including managing the baseline and navigating inevitable change.
• Predominantly remain "out of the project weeds" instead of managing through other project-based team members to leverage your abilities for the highest-value offerings to the organization.
• Initiate and oversee project issue resolution development and recovery as needed.
• Provide regular reports to support business needs within StarFish and external (program health, P&L and other key metrics).
• Accountable for the overall program and project management process, including contracts, program organization, resourcing, plan development, scope management and risk mitigation.
• Promote innovation by creating space and inspiring ideation to elevate our client's vision.
• Foster highly effective cross-departmental and cross-functional relationships within StarFish.
• Contribute to developing processes, procedures, and training material and deploy training to other staff members.

What You Bring To The Team

The StarFish team is talented, innovative, and passionate about developing cutting-edge medical devices for our clients to improve people's lives. We work in a collaborative environment based on trust and respect. We understand that only by working together can we constantly have breakthroughs on the most complex devices.

You are suited to our approach and possess these attributes:

• Post-Secondary diploma/degree (or equivalent) in Engineering, Sciences.
• At least 15 years of relevant experience managing similar complex medical device development portfolios.
• Demonstrated leadership capabilities.
• Excellent negotiator; skilled in securing approvals for program budgets, charters, proposals, etc.
• Exceptional ability to communicate complex technical, product and commercial messages to various audiences. This includes verbal, visual (in presentations & infographics) and written (messaging & reports).
• Curiosity and drive to understand clients' businesses, technologies, and needs.
• Creativity and a problem-solving mentality to design and adapt programs to meet clients' needs.
• Ability to thrive in an environment of ambiguity and uncertainty.
• Quick to pick up new technologies and incorporate on-the-fly change of plans.
• Knowledge of medical device development in an ISO 13485 or other regulated industry is an asset.
• Consulting experience is an asset.

Thanks in advance for your interest in StarFish Medical

Our work environment received Canada's Most Admired Corporate Culture awards for 2021, 2022, 2023, and 2024, recognizing best-in-class cultures that have helped enhance performance and sustain a competitive advantage. We are Canada's leading medical device design service provider, providing a full complement of design, development, and low-contract manufacturing services in Victoria and Toronto. We successfully partner with innovative companies (both large and small) to create breakthrough products for several medical specialty areas.

Don't meet every single requirement? Studies have shown that women and people of colour are likely to only apply for jobs if they meet every qualification. At StarFish Medical, we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience only aligns with some qualifications in the job description, we would like to encourage you to apply anyway. You may be just the right candidate for this or other roles Please apply through the StarFish Medical Portal.

StarFish Medical welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please apply through the StarFish Medical Portal.

If you experience difficulties with the StarFish Medical Job Portal, don't hesitate to contact careers@starfishmedical.com with the subject line "Program Director | Job Portal Issue".

We want to thank all candidates who apply; however, only those selected for further consideration will be contacted after initial acknowledgement. No phone calls, please.