Associate, Commercial Insurance, Real Estate

Overview Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Oct 27, 2025 Location: Burnaby, British Columbia, CA We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are: Encouraged to challenge the status quo and never stop learning in their commitment to excellence. Empowered with a sense of accountability and autonomy to take ownership of their work. Treated with respect and act with integrity by putting clients, colleagues, and community first. Recognized for their achievements and celebrate festivities, big and small, to make work fun. We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success — which they make possible. Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance. Position ASSOCIATE, COMMERCIAL INSURANCE, REAL ESTATE The Associate, Commercial Insurance, Real Estate is responsible for providing support to the Client Advisor, Commercial Insurance and Client Executive by processing documents, invoicing premium, preparing cover letters, producing certificates of insurance, schedules, claims reporting, collecting receivables and maintaining file documentation. Status: Full-Time, Permanent Location: Burnaby Pay Range: $45,000 - $60,000 Primary duties include, but not limited to, the following: Contributes in regular meetings with team to ensure you are up to date on all pending client issues, changing needs, implementing service plans, and other issues Fields internal client communication via mail, email, phone and/or face to face and identifies clients insurance requirements Handles issuance and sending of certificates, pre-renewal, renewal, new business submissions and proposals as requested Helps with the maintenance of activity lists as requested (Endos, polos, account discrepancies, SOV’s, etc) Acera Leader in the client and insurance industry through professional writing, speaking and networking engagements Supports processes and procedures and past practices; participates in team meetings Advocates for changes and additions to service plans that increase value for clients Competencies & Qualifications: Supports a climate in which teams want to do their best Adaptable to working effectively as a team or independently with the ability to adjust to tight and changing priorities and deadlines. Ability to maximize efficiencies by leveraging technology, tools resources and information Self-guided learner & solves problems with real solutions Insurance experience is an asset Working knowledge of insurance document management software (EPIC) is an asset Skilled user of Microsoft office - Outlook, Word, Excel and PowerPoint Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply. Acera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits. #J-18808-Ljbffr