Microsoft Office 365 engineer
3 weeks ago
LocationThis opportunity is remote within Canada or USAJob TypeContract (1 year)About the RoleHarris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to Public Sector, Schools, Utility, and Healthcare agencies throughout North America. Harris’ focus is on creating long-term relationships with its customers and ensuring that it meets the changing needs of its customers over time. We’re looking for an experienced Microsoft Office 365 Engineer to join our Corporate IT team. This position requires a deep understanding of Office 365 technologies (Exchange, Teams, Entra ID) and the ability to provide expert support across multiple IT platforms.The ideal candidate will be responsible for managing and optimizing Microsoft Exchange Online, Teams enterprise voice, and Microsoft Entra ID (Azure AD). This role will involve working with other IT teams to support communication services, troubleshooting issues, and driving initiatives related to system configuration and migrations.Key ResponsibilitiesProvide expert-level support for Office 365 (Exchange Online, Microsoft Teams, Enterprise Voice) and Microsoft Entra ID (Azure AD).Act as a 3rd-tier support resource for messaging-related escalations and troubleshooting.Lead migration efforts of Exchange mailboxes for new acquisitions, ensuring a smooth transition to the system.Implement, configure, and maintain Exchange policies, SMTP relay, and email routing configurations.Work with identity federation, access control, and integration with SAML, OAuth, and Entra ID.Collaborate with cross-functional teams to meet communication and collaboration needs.Perform root cause analysis for service interruptions, ensuring timely recovery and the prevention of recurring issues.Document and maintain system configurations, processes, and standard operating procedures (SOPs).Adhere to ITIL best practices, ensuring the integrity of change management and incident management processes.Stay up-to-date on emerging trends and technologies within Office 365, Teams, and Entra ID.WHAT WE ARE LOOKING FORExtensive Experience:In-depth knowledge of Office 365 (Exchange, Teams enterprise voice) and Entra ID (Azure AD).Troubleshooting Skills:Strong analytical and problem-solving skills, with the ability to perform root cause analysis and resolve complex issues.ITIL Knowledge:Solid understanding of ITIL best practices, including incident management, change management, and problem management.Documentation:Ability to create and maintain detailed documentation, including system configurations and SOPs.Team Player:Able to collaborate effectively with various IT teams, with excellent interpersonal and communication skills.Independent & Efficient:Ability to work autonomously in a fast-paced environment while delivering high-quality results.Preferred QualificationsCertifications in Office 365 (Microsoft Certified: Teams Voice Engineer, Microsoft Certified: Security, Compliance, and Identity Fundamentals, etc.).Familiarity with other collaboration tools and enterprise software platforms. #J-18808-Ljbffr
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Microsoft Office 365 engineer
6 days ago
Georgina, Canada Harris Computer Full timeLocation This opportunity is remote within Canada or USA Job Type Contract (1 year) About the Role Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to Public Sector, Schools, Utility, and Healthcare agencies...
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Office 365 Engineer — Remote 1-Year Contract
1 week ago
Georgina, Canada Harris Computer Full timeA leading software solutions provider is seeking a Microsoft Office 365 Engineer. This remote opportunity involves managing and optimizing Office 365 services, collaborating with IT teams, and providing expert support. The ideal candidate should have extensive experience with Office 365 technologies, strong troubleshooting abilities, and knowledge of ITIL...
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Office 365 Engineer — Remote 1-Year Contract
1 week ago
Georgina, Canada Harris Computer Full timeA leading software solutions provider is seeking a Microsoft Office 365 Engineer. This remote opportunity involves managing and optimizing Office 365 services, collaborating with IT teams, and providing expert support. The ideal candidate should have extensive experience with Office 365 technologies, strong troubleshooting abilities, and knowledge of ITIL...
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Service Hub
3 weeks ago
Georgina, Canada TTI Group Full timeService Hub - Engineering Manager page is loaded## Service Hub - Engineering Managerlocations: Service Hubtime type: Full timeposted on: Posted Yesterdayjob requisition id: R69083At TTI, people come for the opportunity and stay for the culture!Service Hub – Engineering Manager Techtronic Industries Inc. | Milwaukee Full-Time | Permanent |...
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Service Hub
3 weeks ago
Georgina, Canada TTI Group Full timeService Hub - Engineering Manager page is loaded## Service Hub - Engineering Managerlocations: Service Hubtime type: Full timeposted on: Posted Yesterdayjob requisition id: R69083At TTI, people come for the opportunity and stay for the culture!Service Hub – Engineering Manager Techtronic Industries Inc. | Milwaukee Full-Time | Permanent |...
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Service Hub
3 weeks ago
Georgina, Canada TTI Group Full timeService Hub - Engineering Manager page is loaded## Service Hub - Engineering Managerlocations: Service Hubtime type: Full timeposted on: Posted Yesterdayjob requisition id: R69083At TTI, people come for the opportunity and stay for the culture!Service Hub – Engineering Manager Techtronic Industries Inc. | Milwaukee Full-Time | Permanent | Georgina, ON...
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Service Hub
2 weeks ago
Georgina, Canada TTI Group Full timeService Hub - Engineering Manager page is loaded## Service Hub - Engineering Managerlocations: Service Hubtime type: Full timeposted on: Posted Yesterdayjob requisition id: R69083At TTI, people come for the opportunity and stay for the culture!Service Hub – Engineering Manager Techtronic Industries Inc. | Milwaukee Full-Time | Permanent |...
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Service Hub
3 weeks ago
Georgina, Canada Techtronic Industries Canada Inc. Full timeJoin to apply for the Service Hub - Engineering Manager role at Techtronic Industries Canada Inc. At TTI, people come for the opportunity and stay for the culture! Job Description About TTI CanadaAre you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for...
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Service Hub
2 weeks ago
Georgina, Canada Techtronic Industries Canada Inc. Full timeJoin to apply for the Service Hub - Engineering Manager role at Techtronic Industries Canada Inc. At TTI, people come for the opportunity and stay for the culture! Job Description About TTI CanadaAre you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for...
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Service Hub
3 weeks ago
Georgina, Canada Techtronic Industries Canada Inc. Full timeJoin to apply for the Service Hub - Engineering Manager role at Techtronic Industries Canada Inc. At TTI, people come for the opportunity and stay for the culture! Job Description About TTI CanadaAre you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for...
