Bilingual Customer Service Representative
1 week ago
With over 50 years in the Transportation industry, Midland Transport has grown into a dynamic company throughout Atlantic Canada, Quebec, Ontario and the northeastern United States.This continued growth and success has been driven by our professional and dedicated team of 1900 employees, drivers and owner operators as well as our Company Values that drives our Superior Quality Service.Midland Transport is looking for a motivated individual to work as a BilingualCustomer Service Representative based in Head Office Location, Dieppe, NB.We are looking for someone who has the drive to go above and beyond the call of duty in providing Superior Quality Service for our customers. The new addition to our team will be responsible for providing one call resolution in responding to inquiries from our toll-free customer service line as well as our website.Monday to Friday day shift.BenefitsToJoining Midland:Adynamic, safe, and rewarding work environmentA flexible health, drug, dental, and vision planRRSP matching programEmployee & Family Assistance ProgramsHealth & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs3 weeks' paid vacationFree parking, an onsite fitness center open 24/7, and an onsite cafeteriaQualificationsEducation Required: Minimum High School diplomaYears of Experience Required:Bilingualism is mandatory (French and English)Exceptional verbal, written and listening communication skillsStrong problem-solving skillsThe ability to work effectively and efficiently with both internal and external customersAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyAbility to work both independently and in a team environmentKnowledge of Microsoft Office suitKnowledge of telephone systems and AS400 system as an assetPost-secondary education and call center experience in a fast paced environment, along with knowledge of the transportation industry are definite assetsResponsibilitiesRespond to inbound call inquiries in a professional and timely manner, with a focus on customer satisfactionEnsure first call resolution through problem-solving and effective call handlingEnter pickups and deliveries on timely and precise mannerCoordinate special movement of freight, trace shipments and research adjustmentsDeliver excellent customer service in accordance with the company's values and policiesSupport other team members by contributing to the team effort #J-18808-Ljbffr
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Bilingual Customer Service Representative
3 days ago
Dieppe, New Brunswick, Canada J.D. Irving Full timeDescriptionWith over 50 years in the Transportation industry, Midland Transport has grown into a dynamic company throughout Atlantic Canada, Quebec, Ontario and the northeastern United States. This continued growth and success has been driven by our professional and dedicated team of 1900 employees, drivers and owner operators as well as our Company Values...
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Bilingual Customer Service Representative
1 week ago
Dieppe, Canada Midland Transport Full timeJOB DESCRIPTION With over 50 years in the Transportation industry, Midland Transport has grown into a dynamic company throughout Atlantic Canada, Quebec, Ontario and the northeastern United States. This continued growth and success has been driven by our professional and dedicated team of 1900 employees, drivers and owner operators as well as our Company...
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Bilingual Customer Care Representative
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Bilingual Customer Service Specialist
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Dieppe, Canada J.D. Irving, Limited Full timeA transportation company located in Dieppe, NB is seeking a Bilingual Customer Service Representative. In this role, you will be responsible for ensuring customer satisfaction through professional handling of inquiries and resolving issues on the first call. Candidates must be bilingual in French and English, possess excellent communication and...
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Dieppe, Canada Produits pour Toitures Fransyl Ltée Full time**Summary of functions**: Under the supervision of the Moncton branch manager, the customer service and operations representative will have to promote and put forward unparalleled customer service and experience in both the operational and relational aspects. **Responsibilities**: - Taking customer orders; - Greet customers and discuss the characteristics,...
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Customer Service Representative
1 week ago
Dieppe, NB, Canada J.D. Irving, Limited Full timeWith over 50 years in the Transportation industry, Midland Transport has grown into a dynamic company throughout Atlantic Canada, Quebec, Ontario and the northeastern United States. This continued growth and success has been driven by our professional and dedicated team of 1900 employees, drivers and owner operators as well as our Company Values that drives...
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Customer Service Representative
1 week ago
Dieppe, NB, Canada J.D. Irving, Limited Full timeWith over 50 years in the Transportation industry, Midland Transport has grown into a dynamic company throughout Atlantic Canada, Quebec, Ontario and the northeastern United States. This continued growth and success has been driven by our professional and dedicated team of 1900 employees, drivers and owner operators as well as our Company Values that drives...
