Business Systems

Business Systems & Digital Workflow Specialist (Brock Head Office)

ABOUT BROCK

The Brock Group is a leading provider of industrial specialty services to clients around the world, with headquarters in Houston, TX, and operating units in Canada, the United States, and Latin America. With the Canadian head office in Nisku, the company supports routine maintenance, turnarounds, and industrial capital projects by providing services including scaffolding and work access, insulation, fireproofing, and asbestos abatement for general maintenance, construction, turnarounds, and shutdowns to western Canadian producers.

POSITION SUMMARY

The Business Systems & Digital Workflow Specialist is a hands-on role responsible for supporting, improving, and evolving Brock Canada's operational systems, digital workflows, and reporting environment.

The role initially provides ownership and development support for GoFormz, SharePoint Online, Power Automate, and existing reporting and data processes. Longer term, the Specialist will support the transition from spreadsheet- and form-based processes toward integrated, web-based business applications and centralized data.

Working closely with Reporting & Business Intelligence, Project Controls, Operations, Payroll, Safety, Assets, Finance, and other stakeholder groups, the Specialist gathers business requirements, troubleshoots existing processes, and turns operational needs into practical and maintainable solutions. The role works across business processes, applications, data, reporting, and system integrations rather than specializing in a single technology.

ESSENTIAL FUNCTIONS

• Support, design, build, and maintain GoFormz forms and workflows.
• Convert existing paper, PDF, and Excel-based processes into structured, mobile-friendly digital forms.
• Develop conditional logic, calculations, validation rules, approvals, notifications, and status tracking.
• Maintain and improve integrations between GoFormz, SharePoint, and other business systems.
• Troubleshoot form, workflow, integration, and data-quality issues.
• Work with operational teams to continuously improve existing digital processes.

2. SharePoint & Microsoft 365

• Administer and maintain SharePoint Online sites, document libraries, lists, permissions, metadata, and content structures.
• Establish and maintain logical SharePoint architecture, navigation, naming conventions, and governance standards.
• Develop and maintain Power Automate workflows connecting SharePoint and other business applications.
• Develop Power Apps or other Microsoft 365 solutions where appropriate.
• Support security, access control, document management, retention, and data governance requirements.
• Troubleshoot SharePoint and Microsoft 365 issues and provide support to end users.

3. Business Systems & Integration

• Work with stakeholders to understand existing business processes and identify opportunities for automation and improvement.
• Support the transition of existing spreadsheet-, form-, and file-based processes into integrated web-based applications.
• Translate existing business rules, workflows, calculations, and data structures into requirements for future systems.
• Support integrations between applications using connectors, APIs, REST services, JSON, webhooks, or similar technologies.
• Assist with testing, implementation, validation, and ongoing support of new business applications.
• Identify opportunities to reduce duplicate data entry and improve the flow of information between systems.
• Help establish reliable and auditable processes as systems become increasingly integrated.
• Support the Reporting & Business Intelligence team in troubleshooting existing reporting, data, and integration issues.
• Develop and maintain reporting solutions using Power BI, Power Query, Excel, and related technologies.
• Work with data from operational and web-based systems to create meaningful reporting for business stakeholders.
• Assist with data modelling, transformation, validation, reconciliation, and quality control.
• Use SQL, databases, APIs, or other data sources to retrieve and prepare information for reporting.
• Develop reporting capabilities that support Project Controls, Operations, Payroll, Safety, Asset