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Fintech Support Associate
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Toronto, Canada ServiceTitan, Inc. Full timeFintech Support Associate page is loaded## Fintech Support Associatelocations: Toronto, ON: Canada Manitoba Remotetime type: Full timeposted on: Posted Yesterdayjob requisition id: JR113612We formulate, build, launch and run new ServiceTitan business lines. The team at Platform & Payments is integral to the success of ServiceTitan’s valued...
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Fintech Support Associate
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Toronto, Canada ServiceTitan, Inc. Full timeFintech Support Associate page is loaded## Fintech Support Associatelocations: Toronto, ON: Canada Manitoba Remotetime type: Full timeposted on: Posted Yesterdayjob requisition id: JR We formulate, build, launch and run new ServiceTitan business lines. The team at Platform & Payments is integral to the success of ServiceTitan’s valued customers, as we...
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Fintech Support Associate
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Toronto, Canada ServiceTitan Full timeOverview We formulate, build, launch and run new ServiceTitan business lines. The Payments & Platform team is integral to the success of ServiceTitan’s valued customers, enabling process improvement through technology integrations with key ServiceTitan partners. We build cutting edge solutions in Financial Technology (FinTech), Internet of Things (IoT),...
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Fintech Support Associate
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Toronto, Canada ServiceTitan Full timeReady to be a Titan?We formulate, build, launch and run new ServiceTitan business lines. The team at Platform & Payments is integral to the success of ServiceTitan’s valued customers, as we enable process improvement through technology integrations with key ServiceTitan partners. We build cutting edge solutions in Financial Technology (FinTech), Internet...
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Fintech Support Associate
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Toronto, Canada ServiceTitan Full timeReady to be a Titan? We formulate, build, launch and run new ServiceTitan business lines. The team at Platform & Payments is integral to the success of ServiceTitan’s valued customers, as we enable process improvement through technology integrations with key ServiceTitan partners. We build cutting edge solutions in Financial Technology (FinTech), Internet...
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Fintech Support Associate
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Toronto, Canada ServiceTitan Full timeReady to be a Titan? We formulate, build, launch and run new ServiceTitan business lines. The team at Platform & Payments is integral to the success of ServiceTitan’s valued customers, as we enable process improvement through technology integrations with key ServiceTitan partners. We build cutting edge solutions in Financial Technology (FinTech), Internet...
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Fintech Support Associate
2 weeks ago
Toronto, Canada ServiceTitan Full timeReady to be a Titan? We formulate, build, launch and run new ServiceTitan business lines. The team at Platform & Payments is integral to the success of ServiceTitan’s valued customers, as we enable process improvement through technology integrations with key ServiceTitan partners. We build cutting edge solutions in Financial Technology (FinTech), Internet...
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Fintech Support Associate
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Toronto, Ontario, Canada ServiceTitan Full time $44,400 - $66,600Ready to be a Titan? We formulate, build, launch and run new ServiceTitan business lines. The team at Platform & Payments is integral to the success of ServiceTitan's valued customers, as we enable process improvement through technology integrations with key ServiceTitan partners. We build cutting edge solutions in Financial Technology (FinTech), Internet of...
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FinTech Payments Support Specialist
2 weeks ago
Toronto, Canada ServiceTitan, Inc. Full timeA leading FinTech company in Toronto is seeking a Fintech Support Associate to provide client support within their payments platform. The role requires a minimum of 2 years of experience in the payments industry, strong communication skills, and the ability to assist clients with technical queries. Candidates should be detail-oriented and capable of...
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FinTech Payments Support Specialist
3 hours ago
Toronto, Canada ServiceTitan, Inc. Full timeA leading FinTech company in Toronto is seeking a Fintech Support Associate to provide client support within their payments platform. The role requires a minimum of 2 years of experience in the payments industry, strong communication skills, and the ability to assist clients with technical queries. Candidates should be detail-oriented and capable of...
Fintech Support Associate
8 hours ago
OverviewWe formulate, build, launch and run new ServiceTitan business lines. The Payments & Platform team is integral to the success of ServiceTitan’s valued customers, enabling process improvement through technology integrations with key ServiceTitan partners. We build cutting edge solutions in Financial Technology (FinTech), Internet of Things (IoT), etc. to empower contractors to streamline technician interactions with the homeowner. Think of us as a start-up within a start-up. We are ambitious in expanding revenue and contributing to the overall company growth. The Payments Support Specialist is a strategic role at ServiceTitan requiring a deep understanding of the payments industry to work with ServiceTitan customers to explain the functionality and support different aspects of ServiceTitan Payments. You will play an integral part in the daily success for our customers.What You’ll DoProvide day to day support for our customers, including gateway and transactional support, as well as deposit reconciliationServe as point person for existing customers on ServiceTitan Payments, fielding incoming emails and phone callsProvide technical support to customers within our software platform, developing expert level knowledge of payment processing within ServiceTitanCollaborate with our payment processors to help mitigate risk for our customers, including reaching out to customers for requested documents and providing invoices as requested on behalf of customersAct as our internal payments subject matter expertProvide training to new customers once implementation is completeAssist customers with questions as they pertain to merchant statements and pricing questionsWhat You’ll BringMinimum of 2+ years total work experience in a client facing role in the merchant services / payment processing industryStrong understanding of payments industry terms (processors, gateways, chargeback, ACH, etc.), economics and client pain pointsStrong communication skillsVery detailed oriented with strong organizational skillsStrong understanding of Visa/Mastercard interchange table and costsExperience with breaking down credit card merchant statements and doing cost + profitability analysis on themStrong desire to work within a start-up environment and build an extraordinary productWorking Hours: Monday - Friday 9:00am - 6:00pm PSTBe Human With UsBeing human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.What We OfferFlextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.Holistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.Our Commitment to InclusionAt ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. ServiceTitan is an equal opportunity employer. We do not discriminate against employees based on race, colour, religion, creed, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), marital status, family status, sexual orientation, or any other characteristic protected by applicable provincial legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process.Use of AI TechnologyWe use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.A Note on the Application & Hiring ProcessWhen you submit your application for the Fintech Support Associate position, your candidacy will be considered for all available Fintech Support Associate opportunities across our entire organization, which includes ServiceTitan and its key subsidiaries: Aspire, FieldRoutes, and Convex. Our dedicated recruiting team operates centrally to review candidates for these multiple verticals. This ensures your application receives maximum exposure and that we match your skills and career interests to the team with the greatest business need and best fit. The final hiring decision and offer of employment will specify the exact company (ServiceTitan, Aspire, FieldRoutes, or Convex) and vertical team you will be supporting.Compensation DisclosureServiceTitan is committed to fair and equitable compensation for all of our employees. The expected compensation for this role for candidates residing in Canada is between $44,400 CAD - $66,600 CAD. Actual compensation for an individual may vary depending on many factors, including skills, performance over time, business needs, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits. This position may also be eligible for a bonus.Personal InformationServiceTitan collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as for legal compliance. You can review further details of such collection and use in our Privacy Policy #J-18808-Ljbffr
