Bilingual Collection Specialist

5 days ago

Mississauga, Peel Region, Canada Vaco Full-time

About the Opportunity

  • Manage and collect outstanding B2B accounts receivable balances.
  • Contact customers by phone and email regarding overdue invoices and payments.
  • Investigate and resolve billing discrepancies and account disputes.
  • Negotiate payment arrangements and follow up on commitments.
  • Maintain accurate collection notes and account records.
  • Collaborate with Billing, Accounts Receivable and Customer Service teams.
  • Monitor aging reports and prioritize collection activities.
  • Communicate professionally with customers in both English and French.

About You

  • Experience managing a high-volume commercial collections portfolio. Experience in equipment rental, manufacturing, distribution commercial environments
  • Demonstrated success reducing past-due balances and improving collection metrics.
  • Experience researching and resolving invoice disputes, deductions, short payments, and unapplied cash.
  • Proficiency with ERP systems, Great Plains is an asset and Microsoft Excel.
  • Ability to work independently, prioritize workload, and manage competing deadlines.
  • Strong analytical skills with the ability to review aging reports and identify collection opportunities.
  • Experience working cross-functionally with Sales, Customer Service, Credit, and Finance teams.

Pay Range

$28– $30 /hour

This position for employment is for a current vacancy with Vaco/Highspring’s client. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity.