Member Experience Associate
20 minutes ago
DescriptionJoin the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal in mind, it all starts with youIn our Clubs, our Member Experience Associates play a very important role. This team is among our most confident and detail-oriented team members in our building. If you thrive in an environment where multi-tasking, and flexibility is necessary then this role is for you Your typical work day will be full of interaction and engagement with guests, which also means ensuring they receive the best experience possible from the moment they walk in our doors.We’ve got so much more we want to tell you, so here it goes:RoleOur Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also:Proactively manage and resolve all member concerns, and escalate serious concerns to the Management team for resolutionProvide exceptional customer service to retail operations (cafe and pro-shop)Ensure cleaning duties are completed and maintained in a safe and timely mannerMaintain up-to-date knowledge of programs, products, and services, as well as promote them to club membersResponsible for all sales transactionsCompletes all administrative tasks accurately, diligently and promptly with consistent 5 Star customer serviceAssists with member experience events throughout the club as neededLocation: Edmonton - Albany, 135 Albany Dr NW, Edmonton, AB T6V 1J6, CANAlberta: Hourly wage range: $17.00 - $23.00/hour.QualificationsHigh School Diploma or equivalent experience is considered an asset. Additional certifications or workshops related to customer service is strongly preferred1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)Current CPR & First Aid are required and must be maintained through employmentWe offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning. All full-time employees are eligible for benefits after 3 months of employment.Since 1997, Movati Athletic has built the foundation of our culture on 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. Our promise at Movati is to help you feel welcome, feel comfortable, and feel healthy.Accommodations are available on request for candidates taking part in all aspects of the selection process.Note: Movati Athletic uses email to communicate with applicants. Please ensure to use an email address that is checked daily. #J-18808-Ljbffr
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Member Experience Associate
4 days ago
Edmonton, Canada Movati Athletic (Group) Inc Full timeJoin the Member Experience team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel **healthy**. We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand....
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Member Experience Associate
1 week ago
Edmonton, Canada Movati Athletic Full timeJoin the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal...
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Member Experience Associate — Welcoming Service
23 minutes ago
Edmonton, Canada Movati Athletic Inc. Full timeA leading fitness club in Canada is seeking a Member Experience Associate to enhance customer service and ensure an exceptional experience for all members. This role involves managing member concerns, completing sales transactions, and maintaining cleanliness within the club. Applicants should have customer service experience and a High School Diploma, with...
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Retail Sales Associate
7 days ago
Edmonton, Canada Sole Experience Full timeRetail Sales Associate Retail Sales Associate Job Responsibilities: - Serves customers by helping them select products. - Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks...
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Retail Sales Associate
4 days ago
Edmonton, Canada Sole Experience Full timeRetail Sales Associate Retail Sales Associate Job Responsibilities: - Serves customers by helping them select products. - Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks...
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Member Experience Associate
36 minutes ago
Edmonton, Canada Movati Athletic Full timeJoin the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal...
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Edmonton, Canada Movati Athletic Inc. Full timeA leading fitness brand in Canada is seeking a Member Experience Associate to enhance customer service and improve the member experience. This role emphasizes resolving member concerns, ensuring cleanliness, and promoting club programs. Candidates should have at least one year of customer service experience, and current CPR & First Aid certifications are...
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Member Experience Advisor
36 minutes ago
Edmonton, Canada Connect First Credit Union Full timeJoin Servus Credit Union - Canada’s Largest Credit Union!We are hiring for a part time Member Experience Advisor to join our Delton branch! Posting closes: February 10, 2026 Employment Status: Part time 20 hours per week guaranteed with full flexibility up to hours per week At Servus Credit Union, we do things differently—because we’re a credit union,...
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Customer Experience Associate
5 days ago
Edmonton, Canada CBI Health Full time**Customer Experience Associate (Clinic Experience Associate) - Edmonton SW** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists,...
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Customer Experience Associate
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Edmonton, Canada CBI Health Full time**Customer Experience Associate (Clinic Experience Associate) - Edmonton SE** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists,...
