Food and Beverage Coordinator
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The F&B Coordinator provides administrative support to the F&B management team and contributes to the smooth operation and efficient management of various outlets.
RESPONSIBILITIES:
- Respond to all guest comments and reviews posted on various online platforms (TripAdvisor, OpenTable, Facebook, etc.).
- Respond to all information requests received through the “info@” email accounts of each outlet.
- Develop and update menus using iMenuPro.
- Update and maintain sales tracking information for each outlet.
- Draft communications for Food & Beverage employees and ensure the continuous updating of departmental notice boards.
- Provide support and assist with the implementation and follow-up of new policies and procedures.
- Respond to group reservation inquiries and coordinate the management of these bookings.
- Participate in the monthly inventory process, including counting, reconciliation, and reporting.
- Coordinate and organize photoshoots, including scheduling and logistics.
- Place orders for operational supplies and process invoices upon receipt.
- Assist with the administrative onboarding of new team members, including documentation and orientation preparation.
- Support payroll preparation by ensuring employee information and records are accurate and up to date.
- Maintain organized records and assist with various administrative tasks as required.
- Perform any other duties required in support of the three outlet directors and the Director of Food & Beverage.
QUALIFICATIONS:
- 1 to 2 years of experience in a similar role (asset).
- Education in Restaurant, Hospitality, or Food & Beverage Management (asset).
- Strong customer service orientation.
- High level of accuracy and attention to detail.
- Ability to work independently and demonstrate initiative.
- Availability to work daytime shifts and weekends.
- Strong knowledge of Microsoft Office Suite applications.
- Excellent verbal and written communication skills in both French and English.
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