Operations Specialist at Sprouse Fire

3 days ago
Calgary, AB, Canada Sprouse Fire & Safety Full-time
Elevate your career with Sprouse Fire & Safety as an Operations Specialist. Manage work orders, coordinate service calls, and support our dedicated Technicians in this vital role. You will oversee scheduled jobs and ensure operational success daily. This position involves managing Technician schedules, assigning service calls, and maintaining communication with internal teams and clients. Strong priorities and flexibility are essential in a fast-paced environment with evolving tasks.

Key Responsibilities
• Oversee daily job schedules for Technician efficiency
• Confirm workload and notify Technicians of service gaps
• Assign service calls based on established priorities
• Coordinate coverage for absent Technicians
• Conduct customer satisfaction follow-ups

Requirements:
• 3 to 4 years of relevant experience preferred
• Experience in the Fire Prevention Industry is a plus
• Proficiency in MS Office Suite required
• High school diploma or GED essential
• Exceptional communication skills in English Bring your organizational skills and initiative to the dynamic team at Sprouse Fire & Safety.

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