Remote Solution Expert at 360Learning
3 days ago
Calgary, AB, Canada
Bilinguallink
Full-time
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Become a pivotal function in 360Learning's Solution Expert team, delivering tailored solutions to strategic customers in a remote capacity. Leverage your expertise in integration, APIs, and client relations to enhance product adoption and value.
As a Remote Solution Expert, you will support a portfolio of enterprise clients, solving complex use cases and translating them into scalable solutions within the 360Learning platform. Your role involves applying your technical skills to lead integrations, run audits, and optimize customer setups effectively.
Key Responsibilities
• Manage a portfolio of 10 enterprise clients
• Analyze client needs and provide tailored solutions
• Lead complex integrations with APIs and third-party tools
• Conduct solution audits to maximize client value
• Deliver professional services aligning with client demands
Requirements:
• 3 years of consulting experience in a customer-facing role
• Experience with SaaS products, particularly HR-related
• Strong project management and organizational skills
• Familiarity with APIs and SSO configurations
• Client-first mindset to foster strong relationships Enhance your career contributing to 360Learning's innovative platform and support diverse clients remotely. #J-18808-Ljbffr
Key Responsibilities
• Manage a portfolio of 10 enterprise clients
• Analyze client needs and provide tailored solutions
• Lead complex integrations with APIs and third-party tools
• Conduct solution audits to maximize client value
• Deliver professional services aligning with client demands
Requirements:
• 3 years of consulting experience in a customer-facing role
• Experience with SaaS products, particularly HR-related
• Strong project management and organizational skills
• Familiarity with APIs and SSO configurations
• Client-first mindset to foster strong relationships Enhance your career contributing to 360Learning's innovative platform and support diverse clients remotely. #J-18808-Ljbffr