ServiceNow-FSO Senior Developer

OverviewA career as a developer – Financial Services Operations (FSO) in National Bank's IT Demand Management team means working as a specialist in automating and optimising demand management processes. This job allows you to have a positive impact on our organisation thanks to your ServiceNow development skills and technical expertise.ResponsibilitiesDesign and configure solutions on the ServiceNow FSO module in accordance with quality standards and best practisesCollaborate with product teams, analysts and architects to understand needs and propose tailored solutionsDevelop, maintain and optimise workflows, scripts and automations to support the Bank\'s processesIntegrate ServiceNow FSO with other systems via REST/SOAP APIsEnsure code quality, perform unit tests and maintain technical and functional documentationPrerequisitesUniversity degree in computer science, software engineering or related field and 5 years of professional experience as a ServiceNow developerProven experience in ServiceNow developmentCSA/CAD ServiceNow certification (a major asset)Experience with Agile/Scrum applied in JIRAProficiency in JavaScript, Flow Designer, GlideScript, API and ServiceNow configuration toolsYour teamIT Vice-President is made up of more than 2500 specialists who work agile, proactive and collaborative to seize opportunities, stay on the cutting edge of technology and continuously improve processes.You are part of a large team of 46 colleagues in the Request Management sector and report to the IT manager. Our team stands out for its commitment to innovation and the quality of the solutions delivered. Our goal is to offer you maximum flexibility to promote your quality of life. This includes a hybrid work environment and a flexible and adaptable schedule.The Bank values continuous development and internal mobility. Our personalised training programs, based on on‑the‑job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, Language Training, Harvard Learning Centre and coaching and mentoring support are available to you at any time.BenefitsNote: The following benefits are available to employees; specifics may vary by location and role.Health and wellness program, including many optionsFlexible group insuranceGenerous pension planEmployee Share Ownership PlanEmployee and Family Assistance ProgramPreferential banking servicesOpportunities to get involved in community initiativesTelemedicine serviceVirtual sleep clinicThese are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through surveys or programs, regular feedback and ongoing communication is encouraged.We\'re putting people firstWe\'re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples\' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team?Come live your ambitions with usAdditional required languages: French #J-18808-Ljbffr