Delivery Manager

2 weeks ago

Saskatoon, Canada Neighbourly Pharmacy Inc. Full time

Neighbourly Pharmacyis looking for aDelivery Managerto join our team inSaskatoon, SK

About Us:

Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over 295+ locations, our team of experienced industry leaders is passionate about providing exceptional patient care to our communities. We have been recently recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Job Description:

  • Reporting to the District Director, the Delivery Manager is responsible for managing the team and delivering prescriptions for 10 stores in Saskatoon. This includes various duties such as staff scheduling/training, hiring and terminations, and supervising operations. Managing customer service, customer satisfaction, professionalism and accuracy are key elements of this position.
  • In addition, the Delivery Manager is responsible for completing deliveries of nursing home medications and supplies on a set route throughout Saskatoon while maintaining the safety and security of the cargo. They are responsible for daily vehicle inspections, fueling, cleaning of the company van, and reporting any issues or service needs to the Pharmacy Managers. This position also requires the candidate to lift and maneuver large packages. They will be responsible for the organization and distribution of merchandise, record keeping, inventory-related duties, and any store maintenance determined by the Pharmacy Manager.

Responsibilities:

Delivery Driver Personnel

  • Manage delivery drivers in all aspects.
  • Approve and manage delivery driver's payroll.
  • Train all delivery driver employees and ensure that all staff perform job duties according to their job descriptions.
  • Manage all delivery driver personnel in day-to-day operations.
  • In coordination with Human Resources, hire, discipline, and terminate delivery driver employees as needed.
  • Effectively communicate with store leaders, and deal with customer service concerns and opportunities.
  • A continuous improvement approach by seeking and implementing efficiencies in the delivery process.
  • Ensure that the delivery service is always operating professionally, including maintaining courteous customer service.

Delivery

  • Do all pickups and deliveries. Maintain daily reporting as required.
  • Complete proper delivery documentation. Ensure delivery slips are signed and submitted.
  • Ensure all mail is postmarked and mailed every day.
  • Bank deposits are completed daily.
  • Maintain Delivery of Automobiles including neatness, cleanliness, fuel, oil, tires, and general maintenance when needed. Utilize and update the maintenance log binder.
  • Complete monthly totals for delivery record keeping.

Cold Storage and Stock

  • Maintain organization of cold storage facility; accurate list to be kept in Kroll for inventory management.
  • Ensure adequate stocking boxes on site.
  • Assist with general organization and movement of stock.
  • Coordinate all transfers of merchandise between stores and warehouses.

Store Maintenance

  • Break down boxes daily and put them out for daily pickup.
  • Empty all garbage containers in the stockroom, pharmacy, washroom, and offices as often as required.
  • Carry out minor cleaning of floors via vacuum/mop supplies.
  • Sweep the sidewalk and entrance, pick up the garbage, and ensure the store exterior is kept neat. Wash windows, clean all handrails, and shovel snow as required.
  • Carry out minor maintenance as required, such as replacing burnt-out lights and minor repairs to fixtures and displays.
  • Coordinate repair and order replacement parts for items as required and approved by management.
  • Replace water cooler jugs.
  • Any other duties as required by the Pharmacy Manager.

Experience:

  • Management: 2 years (preferred)
  • Supervising: 2 years (preferred)
  • Delivery driver: 2 years (preferred)

Qualifications & Skills:

  • Management experience in a similar role.
  • Knowledge of managing and training teams.
  • Strong people management and leadership abilities.
  • Candidates must possess a valid and permanent provincial driver's licence.
  • Maintain the safety and integrity of the company vehicle.
  • Must have held a safe driving record for the past 3 years.
  • Ability to lift and maneuver large packages.
  • Eligible candidates must provide a driver’s abstract dated within the last 30 days.
  • Ability to prioritize multiple assignments.
  • Strong customer service skills and a display of a high degree of professionalism.
  • Ability to follow proper procedures and guidelines.
  • Due to this position’s sensitive nature, the successful candidate must complete a Criminal Record Check.

Neighbourly Pharmacyis an equal-opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

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