Remote Support Engineer at Elation Health
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Key Responsibilities
• Synthesize customer insights through weekly and monthly reports
• Manage escalated customer cases with critical judgment
• Configure and own AI quality for efficient case resolution
• Automate workflows and internal tools for team efficiency
• Mentor team members on technical skills like SQL or scripting
Requirements:
• 1-5+ years experience in Engineering, AI, or data analytics
• Proficient in Python, SQL, or JavaScript
• Solid customer-facing communication skills
• Demonstrated ability to construct and ship projects
• Strong pattern recognition and problem-solving abilities Empower clients and transform case management with your technical insight and creativity. #J-18808-Ljbffr
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