Engineering Tools Support Developer
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Develop debugging scripts, tools, and test cases while supporting engineers across North American time zones. Apply analytical problem-solving to internal software.
As a Full Stack Engineer, you will maintain and troubleshoot internal applications and tooling for the software development community. The role is customer-facing and involves multiple stakeholders. You will improve response speed, provide actionable engineering feedback, and contribute insights to product development.
Key Responsibilities:
- Develop scripts that automate debugging and support responses
- Manage and escalate engineers' support queries
- Use data tools for in-depth issue analysis
- Provide product development and roadmap suggestions
- Contribute to engineering feedback and ML development cycles
Requirements:
- Demonstrated analytical problem-solving ability from previous experience
- Independent learning capability
- Customer-facing communication with multiple stakeholders
- Flexibility across North American time zones
- Ability to troubleshoot internal software applications and tooling
Bring development, debugging, and support expertise to improve engineering responses and software development workflows.
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