ServiceNow Business Analyst
3 days ago
We are seeking a skilled ServiceNow Business Analyst for a contract consulting engagement supporting enterprise technology and service management initiatives. This role is ideal for a consultant who thrives at the intersection of business and technology and enjoys partnering with stakeholders to translate business needs into clear, actionable requirements. You will play a key role in driving alignment across business and technology teams, ensuring solutions are well-defined, user-focused, and delivered with quality. What You Will Be Doing: Build strong relationships with business stakeholders to understand objectives, challenges, and operating models Elicit, analyze, and manage business, user, and system requirements, translating them into clear user stories and functional documentation Act as a bridge between business and technology teams, ensuring alignment on functional and non-functional requirements (e.g., quality, scalability, integrations, constraints) Create and maintain functional requirements, user stories, use cases, process flows, and supporting artifacts to meet delivery needs Support and/or lead User Acceptance Testing (UAT), including test planning, smoke testing, validation of test cases, and securing business sign-off for deployments Collaborate with cross-functional teams including IT, PMO, vendors, and delivery partners throughout the application development lifecycle Contribute to continuous improvement initiatives by adopting and promoting ServiceNow best practices, tools, and platform capabilities Support knowledge transfer, documentation, and training materials as required Your Qualifications: Proven experience as a Business Analyst, ideally within ServiceNow or other IT Service Management (ITSM) platforms Strong verbal and written communication skills, with the ability to engage and influence diverse stakeholders Ability to manage multiple initiatives simultaneously in a fast-paced, deadline-driven environment Strong process mapping, workflow design, and diagramming capabilities Hands-on experience documenting business requirements, functional specifications, test scenarios/scripts, and business processes Excellent facilitation, interview, workshop, and presentation skills Working knowledge of ServiceNow or service management technologies ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are considered an asset Experience creating and delivering training or enablement materials is a plus Solid understanding of project delivery and software development methodologies #J-18808-Ljbffr
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Vancouver, Canada ServiceNow Full timeSr. Business Analyst/Process Consultant, ServiceNow HR and Workplace Service Delivery Solutions Join to apply for the Sr. Business Analyst/Process Consultant, ServiceNow HR and Workplace Service Delivery Solutions role at ServiceNow Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the...
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Vancouver, Canada ServiceNow Full timeSr. Business Analyst/Process Consultant, ServiceNow HR and Workplace Service Delivery Solutions Join to apply for the Sr. Business Analyst/Process Consultant, ServiceNow HR and Workplace Service Delivery Solutions role at ServiceNow Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the...
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ServiceNow Business Analyst
24 hours ago
Vancouver, Canada emergiTEL Inc. Full timeWe are seeking a skilled ServiceNow Business Analyst for a contract consulting engagement supporting enterprise technology and service management initiatives. This role is ideal for a consultant who thrives at the intersection of business and technology and enjoys partnering with stakeholders to translate business needs into clear, actionable requirements....
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ServiceNow Business Analyst
3 days ago
Vancouver, Canada emergiTEL Inc. Full timeWe are seeking a skilled ServiceNow Business Analyst for a contract consulting engagement supporting enterprise technology and service management initiatives. This role is ideal for a consultant who thrives at the intersection of business and technology and enjoys partnering with stakeholders to translate business needs into clear, actionable...
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ServiceNow Business Analyst
2 days ago
Vancouver, BC · Computer/Software, Canada emergiTEL Full timeWe are seeking a skilled ServiceNow Business Analyst for a contract consulting engagement supporting enterprise technology and service management initiatives. This role is ideal for a consultant who thrives at the intersection of business and technology and enjoys partnering with stakeholders to translate business needs into clear, actionable...
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Servicenow Business System Analyst
1 week ago
Vancouver, Canada MJB Technology Solutions Ltd. Full time**Position: ServiceNow Business System Analyst (BSA)** **MJB Technology Solutions is looking for a ServiceNow Business System Analyst (BSA) with following skills as part of our team**: The ServiceNow Business System Analyst provides strategic business analysis services to business partners. The focus of this position is to work closely with the business...
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Servicenow Business System Analyst
1 week ago
Vancouver, Canada MJB Technology Solutions Ltd. Full time**Position: ServiceNow Business System Analyst (BSA)** **MJB Technology Solutions is looking for a ServiceNow Business System Analyst (BSA) with following skills as part of our team**: The ServiceNow Business System Analyst provides strategic business analysis services to business partners. The focus of this position is to work closely with the business...
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Vancouver, Canada ServiceNow, Inc. Full timeIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform...
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Vancouver, Canada ServiceNow, Inc. Full timeIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform...
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ServiceNow Business Analyst
2 weeks ago
Metro Vancouver Regional District, Canada Affinity Full timeJob Description:Our client is seeking a ServiceNow Business Analyst to support the Service Automation Branch in maintaining, optimizing, and evolving an enterprise ServiceNow platform. This role ensures ServiceNow solutions align with business needs, industry best practices, and the client's digital transformation goals.Responsibilities:Lead and support...
