Remote Parts Counter Person at Toromont Cat

6 days ago
Montreal administrative region, QC, Canada Toromont Cat Full-time
Enhance customer service as a Remote Parts Counter Person at Toromont Cat, supporting Coeur Mining. Provide expert parts recommendations and superior service while enjoying a flexible schedule. As a Remote Parts Counter Person, you will play an essential role in delivering outstanding customer service. This full-time position requires effective management of parts inquiries, promoting brand loyalty, and assisting customers with timely responses. You will work to ensure operational excellence and safety in a remote setting, while developing your skills in a supportive environment.

Key Responsibilities
• Manage parts inquiries at the counter, via email, and phone
• Source, procure, and order parts as necessary
• Conduct inventory counts and process cores and warranties
• Build hydraulic hoses for both internal and external customers
• Provide on-call service during weekends and evenings

Requirements:
• Minimum of post-secondary education required
• 3+ years of experience in a parts service role
• Knowledge of DBS, SIS, Word & Excel systems
• Ability to work safely and effectively in a remote site
• Strong communication skills for customer interaction Utilize your expertise in parts service to support Coeur Mining and enhance customer satisfaction at Toromont Cat. #J-18808-Ljbffr

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