Customer Experience Associate
4 weeks ago
Customer Experience Associate - Future Opportunities Language Requirements: Mandarin / Spanish / Cantonese / French / Ukrainian Location: Oshawa, Ontario, Canada (Durham Region – Whitby/Oshawa/Brooklin) Hours: 15 hours per week Line of Business: Personal & Commercial Banking Pay: 22.50 – 28.33 CAD per hour Job Description At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. As a Customer Experience Associate, you will process financial transactions accurately, understand customer needs, recommend banking solutions, and resolve concerns while ensuring a positive customer experience. In This Role, You Will: Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner Connect personally with customers to advise them appropriately and clearly on banking solutions and processes Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence Job Requirements High School diploma and/or 1+ years of relevant experience Undergraduate degree or equivalent is an asset Strong administration, organizational, planning and time management skills to work in a fast‑paced environment Hands on knowledge of using MS Office (Word, Excel, Outlook) and internet Go-getter who can exercise initiative and be accurate and detail-oriented to handle several tasks and changing priorities Dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner What We Offer TD offers a competitive base salary, variable compensation, and benefits such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. TD is committed to supporting your growth through regular development conversations, training programs, and mentorship opportunities. Accommodation We welcome applicants who require accommodations during the interview process. Please let us know if you need accessible meeting rooms, captioning, or other accommodations to remove barriers. Interview Process We will reach out to candidates of interest to schedule an interview. Outcomes will be communicated via email or phone call. Other Information Referral increases your chances of interviewing at TD Securities by 2x. We appreciate your interest in building a career with TD. #J-18808-Ljbffr
-
(Can) Cashier
2 weeks ago
Oshawa, Canada Walmart Full time**In addition to base salary, Walmart total compensation may also include bonus incentives, stock options, and more.** **What you'll do...** To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **Minimum Qualifications...** Outlined below are the required...
-
Customer Experience Associate
4 weeks ago
Oshawa, Canada TD Securities Full timeCustomer Experience Associate - Future Opportunities Join to apply for the Customer Experience Associate - Future Opportunities role at TD Securities. Work Location: Oshawa, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to...
-
Customer Experience Associate
4 weeks ago
Oshawa, Canada TD Full timeCustomer Experience Associate - Future Opportunities Location: Oshawa, Ontario, Canada Hours: 15 Compensation: $22.50 - $28.33 CAD Department Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing...
-
Oshawa, Canada TD Securities Full timeA leading global financial institution in Oshawa is seeking a Customer Experience Associate dedicated to delivering exceptional banking services. The ideal candidate will process financial transactions and resolve customer concerns, while showcasing strong communication and organizational skills in a fast-paced environment. A high school diploma and customer...
-
Oshawa, Canada Foot Locker Full timeA leading global retailer in Oshawa is seeking a part-time Sales Associate to join their team. Your primary focus will be to create a warm and friendly shopping environment by providing exceptional customer service. You will be responsible for achieving personal productivity goals and ensuring customer satisfaction. The ideal candidate will have retail...
-
Fandom Retail Associate: Merch
2 weeks ago
Oshawa, Canada Hot Topic Full timeA popular retail store in Durham Region, Oshawa is seeking a Sales Associate passionate about music and pop culture. In this role, you will provide exceptional customer service and help create a memorable shopping experience. Key responsibilities include processing transactions, maintaining visual standards on the sales floor, and collaborating with team...
-
Customer Experience Associate
3 weeks ago
Oshawa, Canada TD Securities Full timeWork Location Oshawa, Ontario, Canada Hours 15 Line Of Business Personal & Commercial Banking Pay Details $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices...
-
Banking Customer Experience Specialist
4 weeks ago
Oshawa, Canada TD Full timeA leading North American bank is looking for a Customer Experience Associate in Oshawa, Ontario. The role involves processing financial transactions, understanding customer needs, and providing excellent service. Applicants should have a high school diploma and relevant experience. This full-time position aims to enhance customer experiences, requiring...
-
Banking Customer Experience Specialist
3 weeks ago
Oshawa, Canada TD Securities Full timeA leading bank is seeking a Customer Experience Associate in Oshawa. This role involves processing financial transactions and providing excellent customer service by understanding client needs and recommending appropriate banking solutions. Candidates should have strong communication skills and be detail-oriented. The base pay is CAD 22.50 to CAD 28.33 per...
-
Oshawa, Canada PetSmart Full timeA major pet supply retailer located in Oshawa seeks a Retail Customer Service Supervisor (Key Holder) to provide excellent pet parent service and ensure operational excellence. The successful candidate will have over 2 years of retail experience and exhibit leadership qualities. Responsibilities include supporting associates, maintaining store standards, and...
