Platform UI/UX Testing Specialist

1 week ago
Toronto, ON, Canada MasCamp Inc. Full-time

We are seeking a Platform UI/UX Testing Specialist to ensure the MasCamp™ platform delivers a smooth, intuitive, and reliable experience across all user types.

This role is hands-on and detail-driven. You will simulate real-world user journeys (customers, vendors, staff), identify usability issues, validate workflows, and ensure the platform performs effectively under live operational conditions.

You are not just testing screens—you are validating end-to-end experiences in a high-traffic, transaction-based system.

Key Responsibilities

User Experience Testing

  • Execute end-to-end testing across all user roles:
    • Customers (masqueraders)
    • Vendors / Section Managers
    • Admin / Staff (POS & operations)
  • Validate real-world workflows:
    • Registration → Checkout → Payment → Order confirmation
    • Deposits, partial payments, and balance flows
    • Credit applications and order adjustments
  • Identify friction points, broken flows, or confusing UI patterns

Platform & Functional Testing

  • Account creation and login flows
  • Order management and status updates
  • Vendor communication workflows
  • Orders
  • Payments
  • Customer profiles
  • High-volume checkout periods
  • Staff-assisted (POS-style) transactions
  • Validate system behavior under pressure and edge cases

Bug Reporting & Documentation

  • Identify, document, and track bugs with clear reproduction steps
  • Provide structured feedback, including:
    • Screenshots / screen recordings
    • Expected vs actual behavior
    • Severity level (critical, major, minor)
  • Work closely with developers to validate fixes

UX Improvement Recommendations

  • Suggest UI/UX enhancements based on testing insights
  • Identify opportunities to improve:
    • Conversion flow
    • Clarity of messaging
    • Navigation and usability
  • Contribute to continuous improvement of platform design

Experience

  • 1–3+ years in:
    • UI/UX testing, QA testing, or product testing
  • Experience testing:
    • Web applications (required)
    • E-commerce or transaction-based platforms (strong asset)

Technical Skills

  • Strong understanding of:
    • User flows and usability principles
    • Cross-browser and cross-device testing
  • Experience with:
    • Bug tracking tools (Jira, ClickUp, Trello, etc.)
    • Basic understanding of web technologies (HTML/CSS/JS)

Core Competencies

  • Exceptional attention to detail
  • Strong analytical and problem-solving skills
  • Ability to think like different user types
  • Clear and structured communication
  • Ability to work independently in a fast-paced environment

Nice to Have

  • Experience with:
    • WooCommerce / WordPress platforms
    • Payment systems (Stripe, POS, etc.)
  • Familiarity with:
    • Carnival / event-based operations
    • CRM or order management systems

Why This Role Matters

You will play a critical role in ensuring MasCamp™ operates flawlessly during live Carnival operations. Your work directly impacts customer satisfaction, vendor success, and platform reliability.

This is not just testing—it’s protecting the entire experience.

  • Type: Remote Contract
  • Duration: May – August (Carnival Season)

  • Platform UI/UX Testing Specialist

    2 days ago

    Toronto, ON, Canada MasCamp Inc. Full-time $65,000 - $85,000 Contract

    We are seeking a Platform UI/UX Testing Specialist to ensure the MasCamp™ platform delivers a smooth, intuitive, and reliable experience across all user types.This role is hands-on and detail-driven. You will simulate real-world user journeys (customers, vendors, staff), identify usability issues, validate workflows, and ensure the platform performs...

  • Platform UI/UX Testing Specialist

    3 days ago

    Toronto, ON, Toronto Census Division, ON; Ontario, Canada MasCamp Inc. Full-time

    We are seeking a Platform UI/UX Testing Specialist to ensure the MasCamp™ platform delivers a smooth, intuitive, and reliable experience across all user types. This role is hands-on and detail-driven. You will simulate real-world user journeys (customers, vendors, staff), identify usability issues, validate workflows, and ensure the platform performs...

  • Specialist, UX/UI Designer

    2 days ago

    Toronto, ON, Canada Definity Full-time $59,000 - $109,000 Contract

    Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace...

  • Specialist, UX/UI Designer

    3 days ago

    Toronto, ON, Toronto Census Division, ON; Ontario, Canada Definity Full-time €59,300 - €109,200 Temporary

    Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace...

  • UX Writing Specialist for Investly Platforms

    18 hours ago

    Toronto, ON, Canada Jobtailor Full-time €65,000 - €90,000 Contract

    Join Fidelity Investments Canada as a UX Writing Specialist focusing on Investly platforms. Develop customer-centered content that supports digital engagement and task completion. In this role, you will craft interface content that simplifies user journeys and aligns with legal compliance standards. Use insights from customer research to produce clear,...

  • UI/UX Design Systems Specialist

    5 days ago

    Toronto, ON, Canada Mercor Full-time $90,000 - $130,000 Contract

    Embark on a pivotal role with Mercor as a UI/UX Design Systems Specialist, working with AI researchers to define digital design excellence. Focus on crafting and scoring grading criteria. Mercor is on the lookout for a seasoned UI/UX designer with a strong background in product design, required for a project evaluating AI's capabilities. You'll play a...

  • UI/UX Designer

    18 hours ago

    Toronto, ON, Canada Fulfillment IQ Full-time $85,000 - $115,000 Contract

    General Information Job Title: UI/UX Designer Location: Toronto (Onsite/Hybrid) Job Type: Full‑Time Hiring Timeline: Immediate Reporting Line: Senior Product Manager Application Deadline: Open until filled Salary Range: $85,000‑$115,000 CAD per year (negotiable) About Fulfillment IQ (FIQ) Fulfillment IQ is a supply chain engineering and transformation...

  • UI/UX Designer

    2 days ago

    Toronto, ON, Canada Fulfillmentiq Full-time $85,000 - $115,000 Contract

    General Information Job Title: UI/UX Designer Location: Toronto (Onsite/Hybrid) Job Type: Full‑Time Hiring Timeline: Immediate Reporting Line: Senior Product Manager Application Deadline: Open until filled Salary Range: $85,000‑$115,000 CAD per year (negotiable) About Fulfillment IQ (FIQ) Fulfillment IQ is a supply chain engineering and transformation...

  • UI/UX Designer

    3 days ago

    Toronto, ON, Toronto Census Division, ON; Ontario, Canada Fulfillmentiq Full-time €85,000 - €115,000 Temporary

    General Information Job Title: UI/UX Designer Location: Toronto (Onsite/Hybrid) Job Type: Full‑Time Hiring Timeline: Immediate Reporting Line: Senior Product Manager Application Deadline: Open until filled Salary Range: $85,000‑$115,000 CAD per year (negotiable) About Fulfillment IQ (FIQ) Fulfillment IQ is a supply chain engineering and...

  • UI/UX Design Systems Specialist

    6 days ago

    Toronto, ON, Toronto Census Division, ON; Ontario, Canada Mercor Full-time

    Embark on a pivotal role with Mercor as a UI/UX Design Systems Specialist, working with AI researchers to define digital design excellence. Focus on crafting and scoring grading criteria. Mercor is on the lookout for a seasoned UI/UX designer with a strong background in product design, required for a project evaluating AI's capabilities. You'll play a...

Similar jobs in Toronto

Related offers