Process Analyst or Process Architect

As a Business Process Architect specializing in group insurance you will play a key role in transforming modeling and optimizing business processes. Your mission is to align operational processes with organizational strategy and regulatory requirements while driving efficiency, agility, and an enhanced customer experience. What you’ll do Responsibilities Design model document and optimize business processes related to group insurance (quotes, enrollments, changes, terminations, claims, renewals). Analyze current processes (as‑is) to identify inefficiencies and propose future‑state models (to‑be) aligned with strategic goals using methodologies such as BPMN, Lean, and Six Sigma. Collaborate with internal stakeholders (IT, operations, compliance, customer service, sales) to understand needs and lead workshops for process mapping and problem‑solving. Develop target process architectures and transformation roadmaps ensuring alignment with enterprise architecture and system capabilities. Translate operational requirements into functional and technical needs, identify gaps, and recommend technological or organizational adjustments. Contribute to business cases and impact assessments evaluating benefits, costs, risks, and timelines for improvement projects. Apply best practices in process governance and continuous improvement, defining KPIs and promoting a culture of accountability. Support digital transformation initiatives including automation, digitization, and AI to ensure processes enhance customer experience and compliance. Assist with implementation and change management, including training documentation, UAT, and post‑deployment feedback. What you’ll need Qualifications University degree in Business Administration, Engineering, Operations Management, or a related field. 5–7 years of relevant experience in business process design and optimization. In‑depth knowledge of operations and challenges specific to group insurance. Proficiency in process modeling tools and methodologies (BPMN, Lean, Six Sigma, etc.). Ability to work collaboratively with multidisciplinary teams (IT, operations, compliance, etc.). Excellent analytical, synthesis, and communication skills. Experience in process transformation or modernization projects. Bilingual (French and English) required. If this challenge matches your career aspirations and you want to play a key role in the exciting development of our company please apply by January 18 2025. Core Skills Problem Solving, Communication, Time Management A little bit about us Assumption Life At Assumption Life we value the development of our employees in diversified and inclusive work teams that foster creative thinking and innovation. Assumption Life is deeply committed to its community’s development Founded in 1903 in Massachusetts, Assumption Life is the result of a group of people who want to take their destiny into their own hands. Their goal was simple: to ensure the prosperity of Acadian families in New England. Since its inception, Assumption Life has continued to make a difference beyond the borders of Acadie for all families across Canada. Our company, which began as a great idea 122 years ago, is now one of the largest mutual life insurance and financial services companies in Canada. Today this culture of generosity and commitment is demonstrated by our employees. Whether it is helping out at special events, raising funds for charities, or helping people in need, Assumption Life employees are very committed to their community and are always ready to help. An employer of choice We ensure competitive salaries as well as performance‑based bonuses, generous benefits, and flexibility in our policies and practices to respond to the needs of our employees. Assumption Life is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. We extend employment regardless of race, color, ancestry, religion, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, genetic characteristics, disability, gender identity or gender expression, status of a pardoned person, social condition or political activity. If you have a disability or special need that requires accommodation for an interview please let us know by emailing emailprotected Are you interested Work With Us Be part of a dynamic team that values leadership, collaboration, trust, and commitment. Enjoy training and development opportunities, a competitive salary, bonuses, a robust pension plan, and more. Our vibrant downtown Moncton location offers a dynamic work environment, a gym in the building, and one paid day for volunteer work each year. Required Experience: IC Key Skills: Six Sigma, Continuous Improvement, Lean, Lean Six Sigma, Process Improvement, Business Analysis, Visio, Business Process Modeling, Process Mapping, Business requirements, Process Management, Sharepoint Employment Type: Full‑Time Experience: years Vacancy: 1 Yearly Salary: 85000 - 90000 Create a job alert for this search #J-18808-Ljbffr