Unit Assistant

Qualifications

• Grade 12 education (MB Standards)
• Health Care Aide Certificate from a recognized educational institute
• Ward Clerk certification from a recognized educational institute
• Other combinations of suitable education and experience may be considered
• Current Basic Cardiac Life Support (BCLS) Training as delineated in Prairie Mountain Health Policy PPG-00002 CPR Training
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
• Demonstrated organizational skills, and the ability to work independently
• Demonstrated problem solving and decision making skills
• Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment
• Demonstrated knowledge and competence of skills and concepts related to the position
• Demonstrated communication skills
• Ability to respect and promote confidentiality
• Ability to perform the duties of the position on a regular basis
• Ability to respect and promote a culturally diverse population
• Ability to work effectively and maintain positive working relationships with co‑workers, clients and within an interdisciplinary team

Position Summary

The Unit Assistant acts as a member of the health care team, assisting with patient care and providing basic supportive care as directed. The Unit Assistant demonstrates a commitment to the vision, values, goals, and objectives of the region/facility/unit.

Responsibilities

Advocates On Behalf Of The PMH As a Whole

• Promotes the mission, vision and goals of the PMH
• Maintains confidentiality in accordance with PHIA, FIPPA, RHA policies and applicable legislation
• Adheres to all policies and procedures
• Reports for work as scheduled in a prompt manner

Acts as a Receptionist to Assigned Area

• Schedules patients to receive planned services
• Receives and relays telephone, P.A. (public announcement) and other messages for physicians, ward personnel and patients as necessary
• Directs all patients/visitors in a kind and courteous manner
• Collects and distributes mail for assigned area

Ensures Patient Charts Are Maintained/Filed in a Timely and Accurate Manner

• Transcribes physician orders, completes requisitions for lab, etc., and ensures charts are complete
• Assembles charts on arrival of the patient and maintains adequate supply of pre‑assembled charts
• Assembles, checks and returns charts to Health Records upon discharge or death of patient
• Processes identification signs for above patient beds and ensures accuracy daily

Provides Administrative Support, General Correspondence and Filing

• Accuracy, efficiency, timeliness and diligence are displayed in the accomplishment of all assigned duties with a minimum of direct supervision
• Ability to prioritize duties and responsibilities
• Maintain a neat and orderly work environment
• Maintains records and/or statistical reports as required
• Supports admission, transfer and discharge under the direction of manager
• Maintains an adequate filing system under the direction of the manager
• Maintains W.H.M.I.S. Manual under the direction of the manager
• Orders and stocks supply for the unit, and obtains quotes as assigned by the manager
• Maintains revisions to policies and procedures and ensures they are placed in the appropriate manuals
• Maintains unit ledgers/records and compiles statistical monthly reports
• Arranges follow‑up appointments with physicians following patient discharge when required
• Faxes telephone consult forms to appropriate agencies (i.e.: echograms, CT scans, angiograms, etc.) and notifies patient of dates as required
• Maintains and updates patient diet orders
• Ensures appropriate ward kitchen inventory

Ensures Effective Communication Within the Department and the Organization

• Communicates and consults with the manager
• Attends staff meetings
• Notifies staff of departmental meetings and maintains records of same
• Maintains communication book and memo board
• Demonstrates effective communication skills and interpersonal relationships on an ongoing basis

Maintains a Clean, Sanitary and Organized Work Environment Including Equipment

• Ensures equipment is in good working order and reports faulty devices to the charge nurse, Clinical Resource Nurse or Clinical Team Manager
• Adheres to the cleaning schedule which includes cleaning of common ward equipment (stretchers, patient lifts, blood pressure machines, etc.)

Mainta