Traffic Tech Customer Service Specialist

5 days ago

Hamilton, ON, Canada Traffic Tech Full-time
Elevate your career as a Customer Service Representative at Traffic Tech in Hamilton, ON, supporting global logistics operations. This role emphasizes excellent communication and the ability to manage shipments. This full-time position provides the opportunity to be part of a leading logistics company. You will negotiate with carriers, track freight movements, and develop strong vendor relationships. Build your expertise in logistics while working to meet customer expectations.

Key Responsibilities
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¢ Build and maintain strong vendor partnerships â€
¢ Negotiate shipment terms with carriers â€
¢ Monitor shipment progress effectively â€
¢ Prepare and complete required shipping documents â€
¢ Handle minor accounting tasks and data entry

Requirements:
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¢ Proven customer service experience â€
¢ High school diploma or equivalent required â€
¢ Bilingual in French and English, both written and spoken â€
¢ Well-organized with relationship-building skills â€
¢ Outgoing personality with a flexible approach Utilize your skills in an engaging logistics environment at Traffic Tech.