Retail Experience Lead with Customer Focus
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Key Responsibilities
• Open and close the retail store, managing alarm systems
• Greet customers, modeling exemplary behavior for the team
• Deliver high-quality customer service and build relationships
• Assist in onboarding and training new team members
• Move swiftly to address and resolve customer complaints
Requirements:
• 2 years of retail experience required
• High school diploma or GED necessary
• Strong customer service and troubleshooting skills
• Clear criminal record required
• Provincial Cannabis Certification essential Contribute to a culture of high customer service standards and team motivation in this impactful Retail Experience Lead role.
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