AI Platform Manager

Join to apply for the AI Platform Manager role at Everflow – Partner Marketing Platform. About the Company Everflow is a SaaS Partner Marketing platform for managing and scaling revenue from affiliates, partnerships, and marketing channels. Founded in 2016 by industry veterans, we are based in Oakland, Montreal and Amsterdam with a distributed team across the NAM and EMEA regions. We’re a bootstrapped company (over $30M ARR) that has grown through supporting happy customers that refer business to us and create word-of-mouth excitement. We’re the go-to platform for brands, agencies, and networks, with 1,000+ customers including Mutual of Omaha, ClassPass, and Tapjoy. About the Role Everflow is seeking an AI Platform Manager to own the deployment, configuration, and governance of our cutting‑edge Gemini Enterprise instance on Google Cloud Platform (GCP). This is a strategic enablement role and serves as the internal subject matter expert (SME) for the platform, ensuring it is secure, compliant, and accessible for internal teams. What You'll Do Platform Ownership & Administration Lead the initial setup, environment configuration (e.g., development, staging, production), and ongoing administrative management of the Gemini Enterprise platform within Everflow’s GCP environment. Manage user access and permissions (IAM), enforce data security and residency policies, and ensure the platform adheres to all internal security and compliance standards. Monitor platform utilization, track usage against organizational budgets, and define strategies to optimize compute and API costs. Serve as the first line of defense for platform-level issues, quickly diagnosing configuration problems and escalating product‑specific bugs to the GCP support team. Internal Consulting & Requirements Gathering Act as the liaison between the Gemini platform and internal teams (Product, Customer Success, HR, etc.) to identify and document high‑value use cases for generative AI. Define necessary data connectors, external API integrations, and internal data sources required to empower successful AI agents (RAG architecture), translating these needs into precise specifications for the Engineering team. Develop and maintain clear internal documentation, run training sessions, and serve as the go‑to expert to promote effective and responsible use of the Gemini platform across the organization. GCP Liaison & Vendor Management Maintain a close relationship with the Google Cloud Platform (GCP) account team, staying ahead of the Gemini Enterprise roadmap and articulating Everflow’s feature requests and long‑term needs. Manage the relationship with GCP support for all platform‑level issues and feature requests, ensuring timely resolution and communication back to internal stakeholders. Qualifications Required Qualifications 3+ years of experience in a Technical Administrator, Cloud Operations, or Platform Management role, ideally focused on enterprise SaaS or cloud‑native applications. Strong hands‑on experience with Google Cloud Platform (GCP) administration, specifically configuring services, managing IAM, and understanding the core concepts of the Vertex AI ecosystem. Proven ability to manage a complex enterprise software platform, including configuration, security settings, and usage controls. Excellent communication skills with demonstrated ability to translate vague business needs into precise, technical requirements for engineering teams. A solid conceptual understanding of Large Language Models (LLMs), prompt engineering principles, and the role of data connectors/APIs in building AI agents. Preferred Qualifications Direct administrative experience with Gemini Enterprise, Vertex AI, or another LLM‑as‑a‑Service offering. Experience with ticketing systems and bug reporting for a major cloud vendor. Familiarity with data governance and security practices in a regulated environment. Compensation & Perks Base Salary: $85,000 - $95,000 CAD Bonus Potential: TBD Perks Include: Employer Covered Medical Unlimited PTO and paid holidays Paid parental leave Startup‑like environment, without the constant rush to raise the next round of funding A very collaborative team and culture Education, gym, and equipment stipend Our Culture Dive into a role where respect, ownership, and mindfulness define our culture. As a valued team member, you'll enjoy the freedom to innovate and excel, supported by the tools and equipment you need to succeed. We offer a dynamic environment where excellence is rewarded, your well‑being is a priority, and every day brings a chance to make meaningful connections. #J-18808-Ljbffr