Senior IT Application Specialist

Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third‑party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast‑paced, ever‑changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities – ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results Geotab is seeking a Senior IT Applications Specialist who will design, configure, implement and maintain Geotab’s IVR and other IT application systems. If you love technology, and are keen to join an industry leader — we would love to hear from you What you'll do: As a Senior IT Applications Specialist, your key area of responsibility will be maintaining a secure and highly available application environment, responsible for identifying and implementing features, functions and AI capabilities to support internal client business plans. You will need to work closely with other internal and external resources. To be successful in this role, you will be highly motivated and very passionate about Geotab’s success, growth, and service quality. In addition, the successful candidate will have superior analytical and problem‑solving skills, high internal client satisfaction standards, and timeliness. This role has a specific focus on IVR systems and a more general focus on other IT Applications. How you'll make an impact: Owns design, planning, execution and testing for projects, enhancements and break/fix issues. End‑to‑end responsibility for designing, implementation and maintaining of IVR application lifecycle and other associated SaaS products. Design, configure, implement and maintain IVR applications, associated SaaS Application and service requirements while researching and establishing best practices. Lead and/or participate in projects as a technical subject matter expert. Plan, coordinate and test upgrades for enterprise applications, recommending changes for improvement as needed while ensuring systems will operate correctly in current and future environments. Identify and resolve medium to highly complex production problems for supported applications. Lead in knowledge transfer sessions and documentation, mentor peers. Manage Google Workspace within Geotab’s corporate system and service environment. Zero Trust Architecture management. Participate in a 24x7 on‑call rotating schedule. What you'll bring to the role: Post‑Secondary Diploma/Degree in Computer Science, Engineering or a related field. 5 – 8 years of required previous experience in the technical, functional & system support of IT applications specifically IVR solutions. 5 – 8 years experience with Cloud Platforms (platform components, assembling applications, and run‑time architecture) Ability to effectively prioritize multiple requests, projects, and activities typically working under pressure. Knowledge of best practices for ethical and responsible AI implementation and experience evaluating, selecting, and implementing AI‑driven solutions. Intermediate understanding of cloud computing platforms including Google Cloud, AWS, and Microsoft Azure. Excellent verbal and written communication skills. If you got this far, we hope you're feeling excited about this role Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. Why job seekers choose Geotab: Flex working arrangements Home office reimbursement program Baby bonus & parental leave top‑up program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits Retirement savings program *The above are offered to full‑time permanent employees only How we work: At Geotab, we have adopted a flexible hybridworking model in that we have systems, functions, programs and policies in place to support both in‑person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50 mb DL/10 mb UL. Virtual work is supported with cloud‑based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work‑life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to learn more about what happens with your personal data. Geotab’s Voluntary Self‑Identification Survey Geotab is committed to fair and equitable treatment for all, and fostering a culture that embraces diversity and inclusion throughout the hiring process and beyond. At Geotab, our unique company culture is built upon the value of “always do the right thing” which is embraced by employees around the world. As a global organization, we continuously seek ways in which we can support both our staff and our communities through programs and partnerships focused on empowering diversity and prioritizing inclusion. We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. Submission of the information on this form is strictly voluntary. Opting not to participate will not impact your job application in any way. Information obtained will not be associated with your name or job application in any identifiable manner. This information will be kept secure and confidential and will be used solely to evaluate our diversity and inclusion efforts. The information collected in this survey is only available to HR staff and Geotab data scientists to view in aggregated data format and not on an individual basis. Your answer will be maintained confidential and will not be seen by selecting officials or anyone else involved in making hiring decisions. Note to USA Applicants: This is a separate survey from the EEO‑1 Voluntary Self Identification Form used in the United States for compliance purposes. We feel that the options found in the mandated survey do not encompass the rich diversity of our applicants, and as such strive to provide additional responses that reflect the landscape more accurately. I identify my ethnicity as (select all that apply): Select… What gender do you identify as? Select… Does the role you are applying for include managing direct reports? Select… Geotab is committed to connecting, hiring and providing equal opportunity to qualified people with disabilities. Please select a response below as it relates to disability. Select… By checking this box, I consent to Geotab collecting, storing, and processing my responses to the demographic data surveys above. 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