Appointment Coordinator at Toyota on the Trail

3 days ago

Edmonton, Division No. 11, Canada Go Auto Full-time
Elevate your customer service skills as an Appointment Coordinator at Toyota on the Trail. This role prioritizes scheduling, communication, and customer satisfaction while offering mentorship for future growth. Join the dedicated team at Toyota on the Trail, where your experience in appointment coordination will shine. You'll schedule and manage customer appointments, provide updates, check vehicle recalls, and collaborate with the parts department for seamless service delivery. This position demands excellent organizational skills and a tech-savvy mindset.

Key Responsibilities
• Schedule appointments and confirmations efficiently
• Check for recalls and advise on warranty coverage
• Respond promptly to calls and emails
• Coordinate with the parts department for service readiness
• Process payments while adhering to dealership guidelines

Requirements:
• Customer service background sharing positive experiences
• Strong verbal and written communication skills
• Detail-oriented with multitasking abilities
• Comfortable with technology and software tools
• Ability to work in a fast-paced environment Bring your customer service passion to Toyota on the Trail for a fulfilling appointment coordination role. #J-18808-Ljbffr