Global Zendesk Platform Operations Leader

2 days ago

Mississauga, ON, Canada Canadian Inclusion Full-time
Ingram Micro Canada in Mississauga, Ontario, is seeking a Manager, Business Platform Operations (Zendesk) to lead the global strategy, operations and transformation of the Zendesk platform. This hybrid role blends strategic leadership with hands-on delivery across the organization. You will manage a global team, drive AI-powered capabilities, governance, and continuous improvement, and partner with product, engineering and data teams.