Associate Director, Technical Lead BA

Associate Director, Technical Lead BA /QA Join to apply for the Associate Director, Technical Lead BA /QA role at RBC Job Description Join the Global Credit Technology team as we continuously deliver new products to modernize operational business processes by delivering enterprise grade solutions. We are seeking a talented and adaptable Technical Lead BA/QA to maintain an existing portfolio of applications and deliver new business capabilities to our credit business in Capital Markets. Day-to-day, your work runs the full SDLC scope, from requirements gathering, design, development, testing, deploying to production and providing knowledge transfer to support teams. You will be working in a fast-paced environment, juggling competing priorities, and will be communicating directly with business stakeholders to understand the use cases and ensuring your solution is fit for purpose. What Will You Do? Design and implement test cases/automation framework so there is broad functional test coverage, with scalability and flexibility in mind. Support all test activities, enhance, develop and execute manual and automated test scripts, record and track software discrepancies. Familiarity with different types of testing protocols: regression, functional, non-functional, integration etc. Meet with business and technology leads to understand objectives and map out technical and testing requirements based on Strategic roadmaps. Manage a team of BA/QAs, overseeing work load distribution, career development and team performance. Manage the design, development of functional specifications, testing specifications, data analysis, and execution. Work with project stakeholders and developers to ensure that all aspects of the system have proper testing coverage and overall system reliability, performance and quality. Ensure that all domain knowledge and test cases are articulated and structured well to enable swift execution by any other members of the QA team. Meet with business and technology leads to understand objectives and map out testing requirements, while strategizing and providing vision and oversight for automation product management and ownership. Facilitate resolution and communication across functional groups on issues and decisions. Provide thought leadership to continuously refine QA best practices, including aspects related to DevOps, CI/CD pipeline, QA test management tools, and project management. Facilitate with technical analysis/ specifications of requirements from Business and help maintain the content in JIRAs as well as write effective Confluence knowledge article for multiple teams supporting the application platforms. What Do You Need to Succeed? Lending experience or knowledge is key in order to be successful in this role. Ability to generate test cases from requirements and technical specifications. Ability to think outside the box and create innovative solutions to complex problems. Excellent communication, interpersonal and team working skills. Experience in testing for multi-tier applications based on Microsoft .NET technology stack including C#, VB.NET, MVC, Webforms, Web Services and popular client-side technologies such as CSS, JavaScript, HTML, and bootstrap. Experience writing SQL queries. Experience with relational database programming (e.g. Sybase, SQL Server). Self-motivated – driven to get results, takes initiative and needs minimum oversight. Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously. Nice-to-Have Experience using OOP languages like Java/Python to design and architect test automation frameworks. Capital Markets experience or knowledge is a strong plus. Experience working in an Agile-based project delivery framework. What’s in It for You? A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Leaders who support your development through coaching and managing opportunities. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. A world-class training program in financial services. Flexible work/life balance options. Opportunities to do challenging work. Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Seniority level: Not Applicable Employment type: Full-time Job function: Business Development and Sales Industries: Banking and Financial Services Work hours/week: 37.5 Platform: CAPITAL MARKETS Job Type: Regular Pay Type: Salaried Posted Date: 2025-12-30 Application Deadline: 2026-01-16 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above. Address: 335 8 AVE SW:CALGARY City: Calgary Country: Canada #J-18808-Ljbffr