Wireless Sales Consultant

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.If that’s you, let’s work, learn and grow together.Some perks and benefits:Health and Dental benefitsRRSP/DPSPPerformance bonusesAnd more...We are building an inclusive and diverse teamStaples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.Some of what you will doAs a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.Specifically, you will:Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunitiesHelp customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create valuePartner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referralsResponsible for achieving personal sales goalsMaintain company merchandising standards, including current pricingSupport asset protection procedures and privacy standardsStay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)Effectively resolves customer concerns and escalates to management when appropriateQualifications:Some of what you need3 months to 1 year of wireless sales or sales experienceCustomer focus and service orientationDemonstrates strong selling ability.Demonstrates ability to coach others.Capacity to communicate with clients effectively using a variety of mediums.Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers.Technology savvyCuriousApproachableAbout UsWe value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.About the TeamAbout the Team At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together. We are building an inclusive and diverse team Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. #J-18808-Ljbffr