Junior Clerk

• Compensation: CAD 25.93 - CAD 27.45 - hourly

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, West Park Healthcare Centre, UHN Reactivation Care Centre and The Michener Institute of Education. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: SEIU Clerical
Number of vacancies: 1
New or Replacement Position: New
Site: UHN West Park Healthcare Centre
Department: Nutrition Services
Reports to: Manager, Nutrition Services
Hours: 12 hours per week
Wage Range: $25.93 to $27.45per hour. Start rate non-negotiable.
Shifts: Various Shifts Between 9:00am - 5:0pm Monday-Friday, including alternating weekends & Statutory Holidays
State: Permanent Part-time
Closing Date:October 15, 2026

Position Summary
The Junior Clerk supports patient meal service operations within Nutrition Services by ensuring accurate and timely processing of patient diet orders, meal selections and meal service information. Responsibilities include collecting meal preferences from patients, entering and updating patient information within the Computrition system, preparing meal service reports and tickets, and supporting daily diet office operations. The Junior Clerk works collaboratively with Administrative Dietetic Technicians, Supervisors, Food Service Associates, clinical units and other members of the Nutrition Services team to support safe, efficient and patient-centred meal service delivery. The position may be scheduled at the UHN Reactivation Care Centre (RCC)based on operational requirements.

Duties

• Collects meal preferences and menu selections from patients through bedside visitation, telephone communication and other approved methods.
• Enters patient menu selections accurately and within established timelines using the Computrition system.
• Reviews patient diet orders for accuracy and completeness and applies knowledge of therapeutic diets, texture modifications, allergies and nourishments when processing menu selections and meal service information.
• Updates patient diet orders, texture modifications, allergens, nourishments and other meal-related information in Computrition based on approved clinical direction.
• Reviews and processes patient admissions, transfers and discharges as they pertain to meal service.
• Communicates with nursing units and other clinical departments regarding patient diet order changes, meal requirements and meal service concerns, ensuring information is updated accurately and promptly within the system.
• Monitors and responds to emails, telephone calls and other communications related to patient meal service and diet office operations.
• Records patient requests, concerns and meal service issues and communicates them to the appropriate team member for follow-up.
• Prepares and distributes meal tallies, tray tickets, late meal tickets, callback tickets and other meal service reports required for patient meal production and delivery.
• Reviews tray tickets for accuracy and organizes them in the required trayline sequence.
• Prints, prepares and distributes patient menus and menu-related materials.
• Assists patients with menu completion and obtaining meal selections as required.
• Works collaboratively with Administrative Dietetic Technicians, Supervisors, Food Service Associates and other members of the Nutrition Services team to support effective meal service operations.
• Receives and responds to telephone calls