Home Care Scheduling Clerk

4 days ago


Brandon, Canada Prairie Mountain Health Full time

Join to apply for the Home Care Scheduling Clerk (Clerk III) role at Prairie Mountain Health 2 days ago Be among the first 25 applicants Position Summary: Working within an interdisciplinary team, the Home Care Scheduling Clerk III is responsible for the scheduling and assignment of client visits by the Home Care Direct Service Nurse. The Home Care Scheduling Clerk III is also responsible for the administrative functions related to service implementation, scheduling, and maximizing services and resources. Qualifications Post‑secondary education in a health‑care related field relevant to the position Experience working with electronic scheduling systems (e.g., Procura, QHR) Minimum of one (1) year related administrative experience Proficiency with Microsoft programs (Outlook, Word, Excel, Access, PowerPoint) and Internet applications Demonstrated organizational skills and ability to work independently Demonstrated problem‑solving and decision‑making skills Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment Demonstrated knowledge and competence of skills and concepts related to the position Demonstrated communication skills Ability to respect and promote confidentiality Ability to perform the duties of the position on a regular basis Ability to respect and promote a culturally diverse population Ability to work effectively and maintain positive working relationships with co‑workers, clients, and within interdisciplinary teams Responsibilities Maintain individual employee schedules in the Electronic Scheduling Program Respond to service requests and changes in services from the Home Care Case Coordinator or Direct Service Nurse (DSN) and identify staffing resources available Process service requests according to priority through consultation with the Home Care Case Coordinator and/or DSN Provide assigned worker with assignment information Notify assigned worker of resumption and/or termination of service Communicate with clients regarding scheduling as needed Maintain Home Care client information in accordance with established guidelines Complete time‑keeping responsibilities as applicable Adhere to PHIA and FIPPA legislation Document concerns and refer to the respective supervisor Respond to calls from staff Plan and coordinate replacement staff as required per Human Resource Policies and applicable Collective Agreements, consulting with the Supervisor as needed Refer employee performance concerns to the respective supervisor Identify self‑learning needs and discuss with the respective supervisor as needed Work within the scope of the position Perform other duties as assigned Seniority Level Entry level Employment Type Full‑time Job Function Health Care Provider Industries: Hospitals and Health Care #J-18808-Ljbffr



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