Remote Account Lead at CBI Health

2 days ago

Edmonton, Division No. 11, Canada CBI Health Full-time
Become the expert as a Remote Account Lead at CBI Health, facilitating exceptional service in disability coordination. Your responsibility will include managing referrals and ensuring outstanding client care. As a full-time Account Lead, you will collaborate with designated disability referral sources and CBI Health clinicians. Your role demands a nuanced understanding of client needs and effective communication with stakeholders. You will oversee clinical files, manage service delivery, and ensure programs align with referral goals.

Key Responsibilities
• Coordinate checkpoints with Account representatives
• Maintain oversight of clinical files and assessments
• Collaborate on challenging cases with the National Manager
• Track Key Performance Indicators with Business Services
• Innovate service delivery for optimal outcomes

Requirements:
• Bachelor's degree in a related discipline
• 3+ years in clinical or disability coordination roles
• Experience in health and rehabilitation sectors
• Familiarity with disability insurance
• Must reside in Canada for remote work Utilize your clinical coordination skills to enhance the client experience at CBI Health.