Customer-Focused Airline Support Specialist
2 days ago
Goffs, NS, Canada
Accommodations Plus International
Full-time
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Accommodations Plus International invites you to apply for the Customer-Focused Airline Support Specialist position in Nova Scotia, Canada. This full-time role emphasizes superior customer service and reservation management.
You will be responsible for processing hotel and transportation reservations while maintaining solid relationships with airline partners. The role requires adaptability for irregular operations and a commitment to resolving client needs professionally. Your initiative and ability to work flexible schedules are essential for success in this position.
Key Responsibilities
• Provide on-site support to airline partner operations
• Process all client requests promptly and accurately
• Manage negotiations with hotels and transport vendors
• Resolve client issues with calm professionalism
• Maintain a strong understanding of operational procedures
Requirements:
• Experience in customer service is highly advantageous
• Strong organizational and multi-tasking skills
• Flexibility to work varying shifts and on call
• Excellent written and verbal communication abilities
• Knowledge of reservation systems a plus Utilize your problem-solving skills and customer service expertise as a Customer-Focused Airline Support Specialist at API.
Key Responsibilities
• Provide on-site support to airline partner operations
• Process all client requests promptly and accurately
• Manage negotiations with hotels and transport vendors
• Resolve client issues with calm professionalism
• Maintain a strong understanding of operational procedures
Requirements:
• Experience in customer service is highly advantageous
• Strong organizational and multi-tasking skills
• Flexibility to work varying shifts and on call
• Excellent written and verbal communication abilities
• Knowledge of reservation systems a plus Utilize your problem-solving skills and customer service expertise as a Customer-Focused Airline Support Specialist at API.