IT Client Services Lead

2 weeks ago


Ottawa, Canada Carleton University Full time

A leading educational institution is seeking an Assistant Manager for ITS Client Services to oversee daily operations of the IT Service Desk. The ideal candidate will support the Manager in service delivery, enhance client satisfaction, and lead initiatives for operational improvement. Required qualifications include a Bachelor’s degree in a relevant field and a minimum of four years of experience in IT services with two years in management. The role is based in Ottawa, Ontario, offering competitive compensation.
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