District Service Engineer

Join to apply for the District Service Engineer role at Babcock & Wilcox3 months ago Be among the first 25 applicantsJoin to apply for the District Service Engineer role at Babcock & WilcoxAbout UsBabcock & Wilcox is a leader and innovator in the energy transition, providing an extensive range of proven, clean power production technologies. We deliver environmentally conscious, technology-driven solutions and services to energy and industrial customers worldwide – safely, ethically and as promised. At B&W you'll find interesting and challenging work, outstanding career growth opportunities, a competitive benefits package, and a great work environment.About UsBabcock & Wilcox is a leader and innovator in the energy transition, providing an extensive range of proven, clean power production technologies. We deliver environmentally conscious, technology-driven solutions and services to energy and industrial customers worldwide – safely, ethically and as promised. At B&W you'll find interesting and challenging work, outstanding career growth opportunities, a competitive benefits package, and a great work environment.B&W Canada is currently seeking a motivated individual to fill the role of District Service Engineer in the province of Alberta to oversee field service engineers in Western Canada.Why choose B&W?Highly supportive work environment focused on diversity, equity and inclusion.Vacation policy focused on fostering a productive work / life balanceComprehensive compensation package, health and dental benefits and pension and savings plansEmployee and Family Assistance ProgramGreat team EnvironmentOpportunity to travel for the company and work in other areas of the countryEducational opportunities though courses dedicated to product knowledge and job skill improvementSocial eventsMentorship and training when onboarded and throughout your careerJob Description SummaryThis position ensures quality and timely service to all customers (external and internal) within Canada. The District Service Engineer position serves as the primary B&W customer contact for Field Engineering Service activities and technical support in general within the designated region. This position also contributes to developing and meeting financial and absorption targets or goals.Specific DutiesTeam/Personnel OversightHas supervisory responsibilities for service engineers and support staff which includes training, career development, quality assurance for work performed and performance appraisals.Assigns and directs activities of field engineers within District, obtaining good utilization of personnel.Has district management responsibility for manpower utilization, expense control, contract cost, revenue and profit generation and business development.Continuously coaches service engineer on improving job performance and preparing them for career advancement.Assist in recruitment and hiring of new engineers and office personnel.Develops and maintains a dedicated and motivated work force by means consistent with Company policy and within the salary budget guidelines.Technical GuidanceResponsible for oversight of the Field Engineering team in commissioning new equipment and servicing of existing equipment from all B&W product lines.Handles technical problems and helps identify design modifications and/or upgrades which will benefit customer’s operations.Responsible for all field managed contract and service contract performance.Has oversight responsibility for all field service proposals and contracts within the region including proposal development, pricing, performance, profitability, cost collection, etc.Contract ManagementFor new equipment installations, sees that performance guarantees, warranties and contractual obligations are met.Internal CoordinationCoordinates internal activities with Sales, Engineering, Project Management and Construction to ensure contract schedules are met.Assists Sales in marketing and calling on customers and helping them to determine requirements for replacement components, new equipment, modifications, and in selecting B&W products and services to improve their operation.Provides constructive feedback on technical, commercial and management issues that impact the quality of our products and service or our ability to sell same.Customer Relationship BuildingFosters the attitude that our primary business is customer satisfaction through timely and quality service.Develops personal contact with plant and mill managers and engineering personnel.Handles customer relations related to services and/or equipment provided by B&W.Education And/or Relevant ExperienceBachelor’s degree in Engineering. Minimum 7 years’ experience, with at least 5 years’ field service, proven ability to perform mechanical/electrical engineering activities, experience managing field and or engineering employees.Candidate RequirementsTechnical guidanceContract managementInternal coordinationCustomer relationship building and administrationPreferred Skills And CompetenciesDemonstrated problem-solving skillsGood management and communication skillsAbility and desire to travelAbility to manage a P&LPrimary LocationCA-AB-EdmontonJobEngineeringOrganizationGlobal Parts & ServicesJob PostingMar 31, 2025Remote StatusOn SiteSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionEngineering and Information TechnologyReferrals increase your chances of interviewing at Babcock & Wilcox by 2xSign in to set job alerts for “Service Engineer” roles.Sherwood Park, Alberta, Canada 2 days agoField Coordinator/Engineer - Kiewit Energy Canada 2025Field Based - Electrical Technologist - Testing & CommissioningService Technician - Field - Material Handling/ForkliftField Service Technician - (Full Time) - Edmonton, ABLead Commissioning Engineer / Commissioning ManagerField Service Technician, Edmonton, AB, CanadaWe’re unlocking community knowledge in a new way. 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