Front of House Operations Coordinator
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Coordinate Front of House operations at The Grand Theatre in London, Ontario, using hospitality expertise and strong organizational skills. This is onsite full time seasonal work.
Reporting to the Director of Guest Experiences, the Front of House Coordinator supports performances, events, staff, volunteers, and public spaces. The position combines operational leadership with administration, scheduling, purchasing, and performance supervision. Evening and weekend work is regular.
Key Responsibilities:
- Supervise performances from pre show preparation through audience departure
- Lead staff and volunteers while maintaining service standards
- Coordinate with Stage Management, Box Office, and departments
- Respond to patron concerns, accessibility requests, and incidents
- Maintain schedules, records, reports, purchasing, and vendor communication
Requirements:
- Hospitality, customer service, event operations, or similar experience
- Leadership experience coordinating people and activities effectively
- Strong organization, communication, and time management skills
- Microsoft Office proficiency and accurate administrative recordkeeping
- Availability for evenings, weekends, and occasional holidays
Support welcoming performances at The Grand Theatre through Front of House leadership, scheduling, administration, and customer service.
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