Retail Admin Manager

Company Description If you’re looking for more, you’ve come to the right place. From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity. Job Description Be part of what makes us different. In this role, you’ll play a key part in supporting Farm Boy’s vision of delivering the best fresh shopping experience by providing outstanding administrative and people-focused support across our store teams. Working collaboratively with internal stakeholders, you’ll help foster a positive team culture while ensuring HR programs, payroll processes, staffing initiatives, and compliance activities run smoothly and accurately. Here are some of the other ways you’ll help us stand out: Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience. Partner with store leaders and cross-functional stakeholders to execute strategies that contribute to business goals and operational success. Foster a culture of trust, engagement, and open communication by celebrating team achievements and supporting goal alignment. Serve as a key resource for store team members, responding to inquiries related to pay, benefits, policies, and employment guidelines. Provide support on ADP processes, including data entry, timecard corrections, report generation, absence management, audits, and system maintenance. Support recruitment and staffing initiatives by coordinating job postings, greeting candidates, scheduling interviews, and maintaining vacancy and staffing reports. Assist with the administration of the Joint Health & Safety Committee (JHSC) and Food Safety programs, including meeting coordination, certification tracking, training compliance updates, and workplace inspections. Oversee the accurate and timely administration of employee benefits, WSIB claims, training compliance records, office inventory systems, and employee file maintenance. Contribute to store success by assisting with other related duties as required. Qualifications What you bring to the table. We provide the opportunity, and you bring the potential. A genuine passion for delivering engaging and exceptional customer service. Completion of a post-secondary program with an emphasis in Office Administration, plus a minimum of 2 years of progressive experience in a similar role, or an equivalent combination of education and experience. Level A First Aid and Basic CPR certification, or a commitment to complete within six months. Exceptional attention to detail and organization, with the ability to work independently and take pride in delivering high-quality work. Strong interpersonal and communication skills, with a passion for supporting team engagement and collaboration. Ability to handle confidential information with professionalism, discretion, and integrity. Previous experience working with ADP and knowledge of payroll-related statutory legislation considered an asset. Flexibility to work a dynamic schedule including evenings, weekends, and holidays. Fluency in English; French language skills considered an asset. What we bring to the table. At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers: Comprehensive benefit program and coverage that varies by position. Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program. A 10% discount on in-store purchases. On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities. The opportunity to support local neighbourhoods through our community programs. Additional Information Grow a Career with us... Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths. We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them. We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy. #J-18808-Ljbffr