Technical Service Manager
3 weeks ago
Technical Service Manager – Daikin Comfort Join to apply for the Technical Service Manager role at Daikin Comfort in Edmonton, Alberta. Responsibilities Provide reliable, prompt, and empathetic technical support to customers, resolving technical issues and supporting sales growth. Deliver technical expertise for product reliability investigations and proactively monitor early signs of quality issues through Voice of the Customer data. Complete field service reports via current software workflows with pertinent data to document field reported issues and ensure product integrity. Evaluate product installation and operation at customer sites using Daikin installation, service, and engineering manuals for validation. Support internal and external customers with Service Bulletin implementation and corrective action plans. Oversee warranty unit replacements and labor allowance dollars. Train and audit Independent Distributor trainers and technical managers when required. Participate in additional projects and activities to support ongoing business needs as assigned by Divisional leadership. Conduct technical training sessions for dealers and contractors on proper installation, startup, commissioning, service, and troubleshooting of Daikin products, focusing on targeted dealers with high failure rates to ensure product integrity. Qualifications Minimum 5 years of technical support experience. Minimum 1 year of technical training experience preferred. Public speaking and excellent customer service, relationship management, and interpersonal skills. Proficiency in Microsoft Office365 (Teams, Outlook, Word, Excel, PowerPoint). Excellent written and verbal communication skills. Self‑motivated with attention to detail and strong work ethic. Ability to de‑escalate customer issues with a calm demeanor and problem‑solving skills. Excellent organizational, time, and project management skills. Remote troubleshooting: Diagnose and resolve HVAC system issues via phone, email, or remote software tools with on‑site technicians or end‑users. Ability to prioritize and facilitate multiple projects at a high degree. Strong business and technical acumen. Experience & Education High School Diploma or GED equivalent. HVAC training/certification required. Physical Requirements / Work Environment Must be able to perform essential and additional responsibilities. Ability to climb ladders and lift 50 lbs. Travel as required depending on territory. Work within typical job site confines including attics, crawl spaces, and roof tops in challenging climates. Equal Employment Opportunity Statement The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin, citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #J-18808-Ljbffr
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Technical Services Manager
5 days ago
Edmonton, Alberta, Canada SNDL Inc. Full timeAbout SNDLSNDL is a public company whose shares are traded on the Nasdaq under the symbol "SNDL." SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. SNDL is a licensed cannabis producer and one of the largest...
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Manager, Technical Services
2 days ago
Edmonton, Canada SNDL Full timeWork Location Edmonton Corporate Office About SNDL SNDL is a public company whose shares are traded on the Nasdaq under the symbol "SNDL." SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. SNDL is a licensed...
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Technical Service Manager
2 weeks ago
Edmonton, Alberta, Canada Daikin Comfort Full timeDescription Complète Du PosteDirecteur service techniquePeut InclureResponsable d'un support technique fiable, rapide et empathique auprès de nos clients. Résout les problèmes techniques, soutient la croissance des ventes et les besoins de formation technique dans la région.Fournit une expertise technique pour les enquêtes sur la fiabilité des...
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Technical Service
3 weeks ago
Edmonton, Canada PC Corp Canada Full timePosition Type: Full-time, permanent, hybrid with both in-office (required) and remote days. Join our Technical Service Department as anAccount Manager, where your ability to connect, organize, and lead will directly impact client success and departmental growth. You’ll manage multiple accounts while delivering exceptional service by keeping control of the...
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Technical Service
3 weeks ago
Edmonton, Canada PC Corp Canada Full timePosition Type: Full-time, permanent, hybrid with both in-office (required) and remote days. Join our Technical Service Department as anAccount Manager, where your ability to connect, organize, and lead will directly impact client success and departmental growth. You’ll manage multiple accounts while delivering exceptional service by keeping control of...
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Technical Recruiter
1 week ago
Edmonton, Canada Johnson Service Group, Inc. Full timeJSG’s recruiters are compensated with base, plus uncapped commission! Technical Recruiter Responsibilities: - Passion for recruitment, researching, analyzing, and presenting hiring reports / statistics to management Technical Recruiter Qualifications: - A University Degree combined with experience working in an agency fast-paced environment - 3-5 years...
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Edmonton, Canada GAM Technical Services Full timeWho Is GAM Tech?_ If you’re looking for a company with a fun and casual environment, that encourages continuous learning and stretches your technical skills, then we have what you’re looking for! We’re a company of hard-working team players who refuse to take ourselves too seriously. We work hard to foster an inspiring, energetic and healthy work...
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Technical Services Manager
2 weeks ago
Edmonton Corporate, Canada SNDL Full timeWork LocationEdmonton Corporate OfficeAbout the RoleAbout SNDLSNDL is a public company whose shares are traded on the Nasdaq under the symbol "SNDL." SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. SNDL is a...
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Technical Services Manager
1 week ago
Edmonton, Canada NAV Canada Full timeJob Posting Title Technical Services Manager - Edmonton Job Category Systems Engineering Language Requirements English / Anglais Flexible Work Agreement Type On site / Sur place Posting End Date 2025-08-14 Job Grade L2 Zone B Pay Range Commensurate with Experience / Selon l’expérience Job Summary The Technical Services Manager (TSM) is the...
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Technical Services Manager
2 weeks ago
Edmonton, AB TS K, Canada SNDL Full timeWork LocationEdmonton Corporate OfficeAbout the RoleAbout SNDLSNDL is a public company whose shares are traded on the Nasdaq under the symbol "SNDL." SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. SNDL is a...
