Customer Experience Coordinator Construction

5 days ago

Montérégie, QC, Canada NexWav Full-time

Support residential clients in Montérégie through organized coordination, digital tools, and precise preparation of construction projects on-site.

This permanent, full-time coordinator role combines client relations, file coordination, and project follow-up. You will assist with materials, products, and finishes while explaining next steps. The position requires bilingual French and English communication, document rigor, and comfort managing multiple files.

Key Responsibilities:

  • Assist clients with materials, products, and finish selections
  • Schedule supplier appointments and follow up on decisions
  • Document choices, specifications, and approvals accurately
  • Verify plans and documents before construction handoff
  • Respond to client requests within 24 hours

Requirements:

  • Customer service and coordination experience
  • Basic knowledge of residential construction
  • Bilingual French and English, spoken and written
  • Excellent organization and document management rigor
  • Comfort with digital tools and multiple files

Bring client service, construction coordination, and bilingual communication skills to prepare residential projects carefully in Montérégie.