Medical Billing Agent

3 weeks ago


Toronto, Canada RBCx Full time

Join to apply for the Medical Billing Agent role at RBCx. What is the opportunity? Dr.Bill is a trusted medical billing partner that provides fast, accurate, and reliable billing services for physicians and administrators across various provinces. Since 2009, billing experts and our software have maximized revenue for physicians while saving them time. We are committed to maintaining the highest levels of integrity and professionalism while providing a flexible work environment. In this dynamic role, you will work with our Manitoba and Saskatchewan Billing Operations Team to provide exceptional service to our customers and grow the Dr.Bill brand of excellence. Location: Manitoba or Saskatchewan. What Will You Do? Maintain accurate customer account records. Process medical claims. Reconcile monthly remittance advice. Generate billing reports. Resolve issues efficiently and effectively. Respond to billing questions. Provide claim recommendations when applicable. Respond to physician and internal communications in a timely manner. What do you need to succeed? 2+ years of health care administration and customer service experience. 1+ year(s) experience with Manitoba (MHSIP) and/or Saskatchewan (MSB). Provincial Billing expertise. 1+ year experience working with Accuro or Telus EMRs. Excellent communication and problem‑solving skills. Strong organizational and time‑management skills. Great attention to detail. Comfortable working with ambiguity and a willingness to take initiative. Deadline‑driven and results‑oriented; able to meet consistently high quality standards while handling a variety of tasks. Outstanding personal skills and ability to collaborate within a team. Nice to Have Completion of certified courses – Medical Billing or equivalent. Proficient in SharePoint, Metabase, Confluence, Outlook. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. A comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable. The tools you need to stay connected, work collaboratively, and design efficiently. A dedicated Team Lead who will support, coach, and work with you to develop an individual career growth plan. Ability to make a difference and lasting impact. Work in an agile, collaborative, progressive, and high‑performing team. Job Skills Active Learning, Adaptability, Billing, Communication, Customer Service, Detail‑Oriented, Problem Solving, Professional Etiquette, Quality Standards, Task Organization, Time Management, Work Collaboratively. Job Details Address: 20 KING ST W, Toronto, CanadaWork hours: 37.5 per weekEmployment Type: Full time (Regular, Salaried) – PERSONAL & COMMERCIAL BANKINGPosted Date: 2025‑12‑18Application Deadline: 2026‑01‑02 Inclusion and Equal Opportunity Employment: At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth... Join our Talent Community to stay informed about opportunities. #J-18808-Ljbffr


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