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Medical Affairs Manager
4 weeks ago
Medical Affairs Operations Lead
GTA
Introduction
The Medical Affairs Operations Lead will collaborate with National and Regional Medical Education Managers (NMEMs/RMEMs) and the Medical Education Digital Content Lead to develop and implement multi-channel educational initiatives that align with the Therapeutic Area’s strategic vision. This role ensures that medical education programs are executed effectively, in alignment with Medical Affairs leadership, with a strong focus on process strategy.
In this capacity, the Medical Affairs Operations Lead will enhance organizational education capabilities while ensuring compliance with laws, regulations, policies, and Corporate Compliance objectives. By applying project management principles, they will track key milestones to drive operational excellence and meet medical education goals and Key Performance Indicators (KPIs).
Additionally, the Medical Affairs Operations Lead will coordinate with internal and external stakeholders to oversee contractual agreements, compliance approvals, and budget reviews for medical education events. They will also manage the full purchase order (PO) process with vendors, including budget recommendations and financial oversight.
Responsibilities
- Lead the developmental process of the Medical Education plan, ongoing execution, and budgeting of initiatives, including speaker tours, advisory boards, symposia, conferences, and other tactics as required by the Medical Integration Team (MITs)
- Align with the NMEM and/or RMEM on the objectives and resources required to develop and implement the national and regional medical education plans
- Oversight of end-to-end Other Learning Activity (OLA) development process
- Faculty and Steering Committee management
- Submit and manage all related OLA documents into the internal approval systems (iMR, iCEM)
- Complete and submit compliance review forms in adherence with national and international guidelines.
- Organize and lead Train-the-Trainer events, when applicable
- Partner closely with the Health Care Engagement team
- Develop Field Communication plans (Pre-event plan, Event registration updates and Post event summaries) in coordination with NMEM and/or RMEM
- Manage accredited programs submitted via Educational Grant portal, including liaising Grants Coordinator and CPD liaison
Operational Leadership
- Administration of POA process-updates to event lead (NMEM, RMEM or Med Dir)
- Establish and present Project Briefs to agencies
- Review agency project and budget proposals
- Request and lead departmental POs and Vendor SOWs
- Support budget owner with reconciliation review of events
- Lead preferred vendors (new/renewal), approval, MSA/HCC process and oversight
- Manage contracts for steering committee and speakers
Customer Advocate
- Understand the needs of the medical education functional area and underlying business processes, needs, and opportunities via collaboration with NMEM/RMEM
- Enlist other SMEs from the organization and/or Therapy Area(s), as needed
Requirements
- A minimum of a university degree is required, preferably in medical or related health sciences subject area; a science degree is preferred
- A minimum of 5 years' experience in the pharmaceutical industry, or medical education field or educational field
- In-depth knowledge of IMC Code of Ethical Practices and other Healthcare Compliance and Pharmacovigilance policies, standards, and procedures is required
- Proficiency in metrics and reporting, creating dashboards and scorecards, and communicating complex information at the right tone and breadth
- Proficiency in SFMC, Microsoft products, Adobe products, and strong ability to learn other technology quickly
- Experience with medical education program development and application of adult learning theory is an asset
- Completion of a course in Continuing Medical Education or CPD (i.e., CCPE) is an asset
What We Offer
Why apply through Brunel? Finding the next step in your career can be a full-time job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with onboarding. We’ll get you going while you get on with the job.
About Us
Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 45 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services.
