QA Automation Engineer

We’re Optix — helping flex and coworking space operators build smarter, more automated spaces and better‑connected communities. Our platform powers the digital backbone of coworking and flex spaces around the world, uniting automation, CRM, and community engagement tools into one seamless experience. We help our customers create beautiful, integrated, human‑centered workspaces that run smoothly for managers and members alike. We’re a passionate team that supports each other to do our best work. You’ll often find us sharing pour‑over coffee, chocolate croissants, and big ideas about the future of flex spaces. Optix is looking for a Quality Assurance Automation Engineer to design, build, and own a modern, automated QA practice as we evolve from a rules‑based automation platform into a leading conversational, agentic workspace management system. You’ll establish the processes, tooling, and automation frameworks that ensure our platform remains stable, scalable, and reliable, especially as AI‑powered features become core to our product. Working closely with our product team, you will develop automated testing systems, build AI‑assisted QA workflows, and directly contribute to issue resolution when bugs arise. This is a rare opportunity to create a QA discipline from the ground up inside a profitable, proven SaaS company. You will shape how we test and validate software, particularly AI features, while collaborating with experienced AI leaders who will help you sharpen your testing, automation, and AI evaluation capabilities. If you have 5+ years of experience in software Quality Assurance, and you’re excited by the opportunity to build a QA function from the ground up inside a fast‑growing, product‑driven company, we’d love to meet you. Must Haves 5+ years of experience in software QA, with a strong focus on test automationDemonstrated experience creating and maintaining automated test suites (unit, API, integration, and E2E)Experience with PHP/Laravel is requiredExperience with modern JavaScript frameworks like Vue, React and AngularSolid understanding of REST/GraphQL API testing and integration patternsExperience working with CI/CD systems and incorporating automated testing into deployment pipelinesAbility to learn new technologies quickly and adopt modern testing approachesStrong analytical and problem‑solving skills with a systems‑thinking mindsetAble to work independently and collaboratively in a cross‑functional team environmentStrong communication skills with the ability to explain test strategies and results clearly to both technical and non‑technical team members Must Haves Experience with automation frameworks such as Cypress, Playwright, PHPUnit, Pest, or similarComfort working with Git, Linux command line tools, and continuous integration systemsExperience designing maintainable, testable frameworks in complex systemsFamiliarity with API testing tools like Postman, k6, or custom frameworksWillingness to learn AI‑specific testing patterns, including prompt engineering, context evaluation, and LLM behavior monitoringAbility to diagnose, reproduce, and resolve issues, contributing code fixes when appropriate Nice‑To‑Haves Have used test platforms that incorporate AI for increased productivityExperience with AI/ML testing frameworks or AI tooling (LangChain, LlamaIndex, Pydantic, OpenAI evals, etc.)Deployment expertise: containerization, cloud infrastructure (AWS/GCP), production monitoringPrior QA experience in a B2B SaaS environmentExperience building a QA practice from scratch or acting as a QA lead What you’ll do Create and own Optix’s QA strategy, including processes, frameworks, and quality standardsBuild automated test suites (unit, integration, API, end‑to‑end) that scale with a fast‑moving productIntroduce AI‑assisted QA processes such as AI‑generated test cases, regression detection, and output evaluationCollaborate closely with Engineering and Product to integrate QA early in the development cycleIdentify opportunities to improve user experience, product reliability, and development velocityTroubleshoot, reproduce, and validate bugs, contributing fixes when appropriate We take care of our teammates This is a unique opportunity to join a rapidly growing technology startup. Taking care of our team on this journey is a priority. We offer: Competitive salary compensation and commission structureStrong Employee Stock Option Plan offeringExcellent health and dental coverage program provided by SunlifeMission‑driven workplace experience with a positive, collaborative and supportive team culturePersonal and professional growth opportunitiesHealthy snacks and locally roasted coffee – slow pour is our jamTeam lunches and socialsAnnual health and fitness creditFun offsite activities that allow us to reconnect as a teamA beautiful, waterfront Gastown office and a flexible 60/40 hybrid workplace plan #J-18808-Ljbffr